Hancockwhitney
Client Service Advisor - Onsite
Covington Annex - Covington, LA
Sponsorship not specifiedDetected 20 days ago
ResearchCommunicationTime Management
About the role
- Thank you for your interest in our company!
- Your account will provide you access to your application information.
- Please be sure and check the spam folder.
Responsibilities
- Supports Debit and ATM transactions to include Dispute handling and reporting/replacing lost or stolen ATM and Check cards.
- Supports client servicing for deposits and loans
Requirements
- Ability to work under stress and meet deadlines
- Ability to travel if required to perform the essential job functions
- Ability to lift/move/carry approximately 10 pounds if required to perform the essential job functions.
- If the employee is unable to lift/move/carry this weight and can be accommodated without causing the department/division an "undue hardship" then the employee must be accommodated
- You will be required to create an account (or sign in with an existing account).
- Incumbent is required to comply with all applicable federal, state, and local banking and industry related laws and regulations including but not limited to the Bank Secrecy Act.
Nice to have
- 1+ year experience in high client contact environment dealing with customer resolution in any industry.
- Contact Center or Banking experience preferred.
Skills
- This position is responsible for delivering Five Star Service to clients via email, chat, phone, and social media.
Benefits
- High school diploma or general education degree (GED)
Visa & Work Authorization
- will receive consideration for employment without regard to race, color, religious beliefs, national origin, ancestry, citizenship, sex, gender, sexual orientation, gender identity, marital status, age, physical or menta
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This listing is sourced directly from Hancockwhitney's careers page and normalized into a canonical job model.