Thrivent
Customer Care Professional-Annuities, Licensed, Remote
United States · Full-time
Sponsorship not specifiedDetected 11 hours ago
LeadershipMentoring
About the role
- This role isn't on the other end of a complaint line, and escalated callers are rare.
- Working on each unique call from beginning to end lets you focus on the details needed to find the right solutions and provide a superior call experience.
- And your passion for serving others combined with integrity in your words and actions is essential to your success.
Requirements
- The ability to pass a background check (criminal and financial)
- This assessment must be completed within 48 hours of receiving the initial invite for your application to be considered.
- This assessment must be completed within 48 hours of receiving the first invitation.
- Experience navigating complex customer interactions from support through to resolution.
Skills
- High school diploma or equivalent experience, post-Secondary education is preferred
- Annuity experience preferred
- FINRA Series 6 required
- Ability to welcome change and contribute to continuous improvement in a fast-paced work environment
- Bilingual in English and Spanish a plus!
- Ability to work:
- Training (beginning September 21, 2026): 8:00 a.m. - 4:30 p.m. Central, Monday through Friday for training duration
- After Training: Work a full-time schedule between the hours of 9:30 a.m. - 6 p.m. (CST), Monday through Friday
- Remote work
Compensation
- We accomplish this by offering a wide variety of market competitive compensation programs to attract, reward, and retain top talent.
- This role starts at a competitive hourly wage of $25.00.
- The base pay actually offered will be determined by a variety of factors including, but not limited to, location, relevant experience, skills, and knowledge, business needs, market demand, and other factors Thrivent deems important.
Benefits
- Comprehensive medical, vision, and dental (we care about your health)
- 401(k) matching up to 6% & a pension plan (we also care about your future financial well-being beyond a career with us)
- 4-weeks of PTO + 12 paid holidays (take care of yourself so you can take care of our clients)
- Up to 20 hours of volunteer time off (help the people we serve and the communities we foster)
- Eligibility for receipt of these benefits is subject to the applicable plan/policy documents.
- That extends to our benefits.
Equal opportunity
- Thrivent is committed to providing reasonable accommodation to individuals with disabilities.
- If you need a reasonable accommodation, please let us know by sending an email to human.resources@thrivent.com or call 800-847-4836 and request Human Resources.
Visa & Work Authorization
- religion, color, sex, gender identity, sexual orientation, pregnancy, national origin, age, disability, marital status, citizenship status, military or veteran status, genetic information, or any other status protected b
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This listing is sourced directly from Thrivent's careers page and normalized into a canonical job model.