Ercot
Training Coordinator
Taylor, TX
Sponsorship not specified$67k-$92kDetected 28 days ago
LLMsLogisticsCustomer SupportLeadershipCommunicationTime ManagementMicrosoft OfficeSharePoint
About the role
- This position serves as a key point of contact for market participants regarding training offerings and registration and helps ensure training information, materials, and communications remain accurate and current.
Responsibilities
- This job description is not intended to create a contract of employment with ERCOT.
- Maintain training records, documentation, and standard operating procedures in compliance with ERCOT policies and confidentiality requirements.
- Collaborate with instructors and subject matter experts to keep training content current and aligned with ERCOT market operations and protocols.
- Support continuous improvement initiatives related to training processes, systems, and participant experience.
- Prefer Customer service and stakeholder support
Requirements
- Level 2: Requires minimum 5 years job related work experience in excess of degree requirements
- The foregoing description reflects the minimum qualifications and the essential functions of the position that must be performed proficiently with or without reasonable accommodation for individuals with disabilities.
Nice to have
- Prefer Training coordination and scheduling
- Prefer Content management systems and website maintenance
- Prefer Microsoft Office Suite applications
- Prefer Knowledge of market rules, regulatory processes, or change management practices is a plus
Skills
- ERCOT is committed to fostering inclusion at all levels of our company.
- It is the cornerstone of our corporate values of accountability, leadership, innovation, trust, and expertise.
- Coordinate classroom, virtual, and instructor logistics from end to end, ensuring smooth delivery of training events.
- Prepare and distribute training communications to market participants, applying clear and professional written and verbal communication.
Compensation
- $67,000 - $92,000
Benefits
- Prefer Learning Management System (LMS) administration or support
Visa & Work Authorization
- oyment for all qualified persons without regard to race, sex, medical condition, religion, age, creed, national origin, citizenship status, marital status, sexual orientation, physical or mental disability, ancestry, vet
This listing is sourced directly from Ercot's careers page and normalized into a canonical job model.