Macdonald Miller

Macdonald Miller

Project Engineer & Customer Experience Liaison - Field Service Migration

Seattle, Washington, United States · Full-time

Sponsorship not specified$95k-$115kDetected 16 days ago
Project ManagementProcess ImprovementERPControlsResearchLeadershipCommunicationCollaborationCritical ThinkingAdaptabilityOrganizational Skills

About the role

  • Your Background: What Kind of Person Will Thrive in This Role?

Responsibilities

  • Coordinate project meetings, maintain schedules, and track milestones, risks, decisions, and action items.
  • Research implementation challenges and partner with stakeholders to develop practical solutions.
  • Support User Acceptance Testing (UAT), training preparation, go-live readiness, and post-launch stabilization activities.
  • Maintain project documentation, decision logs, and readiness checklists throughout the implementation.
  • Support continuous improvement efforts by documenting lessons learned and recommending process enhancements.
  • Following the BuildOps go-live, we'll evaluate the ongoing needs of the project team and determine how it evolves to support future operational improvements and technology initiatives.
  • Success in this position will create opportunities for continued career growth across Service Operations, IT, and other high-impact strategic initiatives within the company.
  • If you're ready to build your own portfolio and be part of a company that's redefining mechanical contracting in the Pacific Northwest, click Apply to start the conversation!

Requirements

  • And everyone you work with should describe you as: Organized and dependable.

Nice to have

  • Experience coordinating projects, tracking deliverables, facilitating meetings, and following through on action items.
  • A background in project management, construction, operations, business systems, or IT is preferred.
  • Experience supporting ERP, field service, or business system implementations is a plus.
  • Monitor project progress and proactively identify issues that could impact timelines or customer experience.
  • Review workflows from the customer's perspective and recommend improvements that enhance the overall experience.

Skills

  • Strong analytical and critical thinking skills with a proactive approach to solving problems.
  • Comfort working with spreadsheets, project tracking tools, and structured testing activities such as User Acceptance Testing (UAT).

Compensation

  • $95,000-$115,000 annually.

Benefits

  • MacDonald-Miller Facility Solutions proudly provides comprehensive employee coverage, including: Medical, dental, and vision insurance (coverage available for dependents with shared premium).
  • 401(k) retirement plan with company matching.
  • Paid time off (vacation, sick time, and holidays).
  • Disability income protection, including short-term and long-term disability.
  • Employee and dependent life insurance.
  • Wellness Program.

Company info

  • Collaboration - Diverse players, one team, a common vision.
  • Collaboration is our foundation and critical to the success of the company.
  • Every team member is valued and brings a diversity of strengths to help us meet our common vision.
  • Dedication - We are dedicated to personal and professional excellence.
  • We execute with distinction by doing the right thing and following through on our commitments.
  • Safety - Everyone deserves a safe workplace.
  • Safety is more than hardhats and boots, it's an attitude and the environment we create.
  • Every day, everyone goes home to their families.
  • Community - We are proud to be part of MacDonald-Miller.
  • We actively seek to build relationships and know each other as individuals.
  • Together we create an environment that is welcoming, caring, and trusting.
  • Innovation - We are committed to continuous, creative problem solving.
  • Innovation is how we stay an industry leader.
  • We always strive to challenge and better ourselves.
  • Fun! - Take the work seriously, but never take ourselves too seriously.
  • It's possible to be both serious professionals and good-natured people you enjoy working with.
  • We strive to be both.
  • Project Engineer & Customer Experience Liaison -

Equal opportunity

  • Equal Opportunity Employer.
  • All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Apply directly at Macdonald Miller →Create a free account for alerts like thisView Macdonald Miller immigration profile

This listing is sourced directly from Macdonald Miller's careers page and normalized into a canonical job model.