Solera
Senior Benefits Specialist
Westlake, Texas · Senior
Sponsorship not specifiedDetected 21 days ago
AlgorithmsJiraExcelAuditingHRISCustomer SupportLeadershipCommunicationPublic SpeakingMicrosoft OfficeSharePoint
About the role
- The Senior Benefits Specialist is responsible for driving the day-to-day administration of employee benefit, leave, and HR-side immigration support programs for the United States and Canada.
- This role serves as the primary operational point of contact for employees, HR partners, payroll, and external vendors, ensuring benefit, leave, and immigration-related processes are completed accurately, timely, and in alignment with company policy and applicable requirements.
- The Specialist is expected to independently manage recurring processes, identify and resolve routine issues, and escalate complex, high-risk, or policy-sensitive matters to the Benefits Manager.
Responsibilities
- Own day-to-day operational administration of the 401(k) plan, including monitoring HRIS integrations, reviewing recordkeeper data, validating enrollment and eligibility updates, and coordinating issue resolution with payroll, HRIS, and the recordkeeper
- Support compliance-related activities for the 401(k) plan, including data preparation, vendor coordination, audit support, non-discrimination testing support, and Form 5500 process coordination
- This role requires strong attention to detail, sound judgment, vendor coordination skills, and the ability to manage sensitive employee matters with professionalism and discretion.
Requirements
- Bachelor's degree
- Workday and ADP required
- Strong communication and customer service skills with the ability to explain complex topics clearly
Nice to have
- Experience supporting HR-side immigration administration (H‑1B, PERM, EADs, renewals)
- Jira or similar ticketing systems
- Microsoft Office Suite (Excel, SharePoint, OneDrive, Teams, PowerPoint)
- 401(k) administration, including nondiscrimination testing and Form 5500 processes
Compensation
- In addition, we provide products and services to protect digital transactions annually for approximately 235,000 partners and customers in more than 90 countries.
Benefits
- Drive day-to-day administration of FMLA, ADA, state leave, company leave, and Canada leave processes in partnership with the third-party administrator, HR, payroll, and the Benefits Manager
- Explain complex leave policies in clear, empathetic, and employee-friendly language while escalating complex, high-risk, or policy-sensitive matters appropriately
- Partner with payroll to ensure accurate wage replacement, benefit deductions, and employee status updates during leave
- Senior Benefits Specialist
Company info
- Solera is a global leader in data and software services that strives to transform every touchpoint of the vehicle lifecycle into a connected digital experience.
- In addition, we provide products and services to protect digital transactions annually for approximately 235,000 partners and customers in more than 90 countries.
- Our 6,500 team members foster an uncommon, innovative culture and are dedicated to successfully bringing the future to bear today through cognitive answers, algorithms, and automation.
- For more information, please visit solera.com.
Equal opportunity
- The Solera group is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.
- Work with employees and the third-party leave administrator to track leave usage, key deadlines, return-to-work timing, accommodation status, and employee status changes with high accuracy
- Coordinate return-to-work and accommodation processes in partnership with HR, management, the third-party administrator, and the Benefits Manager
Visa & Work Authorization
- Provide HR-side immigration administration support, including coordinating H‑1B lottery submissions, sponsorship request intake and tracking, PERM application support, EAD validation and renewal follow-up, and immigration status updates i
This listing is sourced directly from Solera's careers page and normalized into a canonical job model.