Cadence

GenAI Tools Support Engineer - Vibe Code (Claude, Cursor, Copilot)

SAN JOSE

Sponsorship not specified$49k-$91kDetected 16 days ago

JavaScriptPythonCode ReviewGitAzureDevOpsRESTOAuthLLMsRAGComplianceJiraCadenceLeadershipCommunication

About the role

You will be the internal expert and go-to resource for vibe coding tools - helping engineers, and business users get maximum value from AI pair-programming and agentic workflow platforms.
Coordinate with IT security to enforce data loss prevention (DLP) policies, code snippet exclusions, and compliance guardrails within each platform.
Track adoption metrics (active users, feature utilization, time-to-value) and report to leadership monthly.

Deploy, configure, and maintain enterprise licenses for GitHub Copilot, Cursor, Claude Code, Cowork, and Microsoft 365 Copilot across the organization.
Manage seat provisioning, policy configurations, SSO/SAML integrations, and access controls for all GenAI tools.
Design and deliver onboarding programs, live demos, and self-service guides for developers, power users, and business teams.
Build and maintain an internal knowledge base of prompting best practices, tool-specific workflows, and use case playbooks.
Set up Claude Code/Cowork agents and MCP connectors to automate internal workflows (document generation, ticket triage, code review, etc.).
Support & Troubleshooting
Serve as Tier 2/3 support for GenAI tooling issues - diagnosing authentication failures, IDE plugin conflicts, API connectivity, and performance degradation.

3-5 years in IT engineering, developer tooling, or enterprise software administration.
Bachelor's degree in Computer Science, Engineering, or related technical field.
Hands-on experience with at least 3 of the 5 tools: GitHub Copilot, Claude Code, Cowork (Anthropic), Cursor, Microsoft 365 Copilot.

Experience managing GitHub Enterprise or Azure DevOps at an org level.
Exposure to LLM prompt engineering, RAG patterns, or MCP (Model Context Protocol) server setup.
Microsoft 365 Copilot admin experience - including Copilot Studio and Graph connector configuration.
Familiarity with enterprise security standards (SOC 2, ISO 27001) as they apply to SaaS AI tools.
Prior experience rolling out tools to 500+ users in a regulated or enterprise environment.
The hourly range for California is $48.79 to $90.62 per hour.
We're doing work that matters.
Help us solve what others can't.

Solid understanding of IDE ecosystems (VS Code, JetBrains) and developer workflows.
Familiarity with SSO, OAuth, SCIM provisioning, and enterprise identity platforms (Okta, Entra ID / Azure AD).
Experience with REST APIs, webhooks, and light scripting (Python or JavaScript) for automation and integrations.
Strong communication skills - able to explain AI concepts to both technical engineers and non-technical business users.
Integrate AI tools with existing developer toolchains - GitHub Enterprise, VS Code, JetBrains IDEs, Azure DevOps, Jira, and Microsoft Teams.
Ensure all AI tools meet company data governance standards - particularly around code not leaving the enterprise boundary.

Please note that the hourly range is a guideline and compensation may vary based on factors such as qualifications, skill level, competencies and work location.

Monitor tool health via admin dashboards and vendor portals; coordinate with vendor support on escalations.
bonus, equity, and benefits.
Our benefits programs include:
paid vacation and paid holidays, 401(k) plan with employer match, employee stock purchase plan, a variety of medical, dental and vision plan options, and more.

This listing is sourced directly from Cadence's careers page and normalized into a canonical job model.