Power TakeOff
Client Success Manager - Energy Efficiency
Remote (United States)
Sponsorship not specifiedDetected 1 day ago
Project ManagementSalesforceSalesBusiness DevelopmentProcess ImprovementCustomer SuccessLeadershipCommunicationCollaborationOrganizational Skills
About the role
- Position Description This role presents a unique opportunity to contribute to the success of Power TakeOff's program offerings by serving as the primary point of contact for a portfolio of utility and energy efficiency program clients.
- Identify expansion opportunities within existing accounts by recognizing unmet customer needs that align with Power TakeOff products or services.
- Balance short-term customer needs with long-term business goals.
Responsibilities
- Maintain solid familiarity with Power TakeOff and our services across client contacts and articulate key points that highlight our expertise and set us apart as an industry leader.
- Manage internal and external contributors, holding them accountable for their action items and timelines.
- Lead internal meetings with the Program Delivery team and Technical team members to ensure alignment, address challenges, and share progress updates.
- Build relationships with multiple stakeholders beyond the day-to-day contact.
- Act as a sales lead on RFPs, RFIs, and other sales and expansion opportunities and management of utility strategic plans, playbooks, regulatory impacts, etc.
- Maintain a high awareness of internal resources to be able to effectively involve subject matter experts to solve issues quickly and accurately.
- Build strong partnerships with internal teams including Program Delivery, Business Development, Commercialization, and Management teams.
- Ability to anticipate challenges and proactively develop solutions.
- Act as the primary point of contact for utility partner and other stakeholders throughout the launch process and ensure exceptional response times.
- Lead internal meetings with the technical delivery team and program delivery team to ensure alignment, address challenges, and share progress updates.
Requirements
- Develop strong understanding of client strategic initiatives and business priorities.
Nice to have
- Proficiency in Atlassian and Salesforce products is a plus.
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This listing is sourced directly from Power TakeOff's careers page and normalized into a canonical job model.