Power TakeOff

Power TakeOff

Client Success Manager - Energy Efficiency

Remote (United States)

Sponsorship not specifiedDetected 1 day ago
Project ManagementSalesforceSalesBusiness DevelopmentProcess ImprovementCustomer SuccessLeadershipCommunicationCollaborationOrganizational Skills

About the role

  • Position Description This role presents a unique opportunity to contribute to the success of Power TakeOff's program offerings by serving as the primary point of contact for a portfolio of utility and energy efficiency program clients.
  • Identify expansion opportunities within existing accounts by recognizing unmet customer needs that align with Power TakeOff products or services.
  • Balance short-term customer needs with long-term business goals.

Responsibilities

  • Maintain solid familiarity with Power TakeOff and our services across client contacts and articulate key points that highlight our expertise and set us apart as an industry leader.
  • Manage internal and external contributors, holding them accountable for their action items and timelines.
  • Lead internal meetings with the Program Delivery team and Technical team members to ensure alignment, address challenges, and share progress updates.
  • Build relationships with multiple stakeholders beyond the day-to-day contact.
  • Act as a sales lead on RFPs, RFIs, and other sales and expansion opportunities and management of utility strategic plans, playbooks, regulatory impacts, etc.
  • Maintain a high awareness of internal resources to be able to effectively involve subject matter experts to solve issues quickly and accurately.
  • Build strong partnerships with internal teams including Program Delivery, Business Development, Commercialization, and Management teams.
  • Ability to anticipate challenges and proactively develop solutions.
  • Act as the primary point of contact for utility partner and other stakeholders throughout the launch process and ensure exceptional response times.
  • Lead internal meetings with the technical delivery team and program delivery team to ensure alignment, address challenges, and share progress updates.

Requirements

  • Develop strong understanding of client strategic initiatives and business priorities.

Nice to have

  • Proficiency in Atlassian and Salesforce products is a plus.

This listing is sourced directly from Power TakeOff's careers page and normalized into a canonical job model.