Chamberlain

Director, IT Business Partner - Marketing, Sales, and Product

Oak Brook, IL · Director

Sponsorship not specified$168k-$270kDetected 14 days ago

Performance ManagementLeadershipCommunication

About the role

Chamberlain Group (CG) is a global leader in intelligent access and Blackstone portfolio company.
Powered by our myQ technology, we make access simple and secure for millions of homeowners, businesses, and communities worldwide.
Our flagship brands, LiftMaster® and Chamberlain®, are found in 51+ million homes, and 14 million+ people rely on the myQ® app daily.

Responsibilities

Serve as the senior IT Business Partner for assigned business units, working closely with executive leadership to translate strategic priorities into technology-enabled solutions that drive business outcomes.
Build strong, trusted relationships with business leaders to proactively shape demand, identify process improvements, automation opportunities, and digital innovation.
Lead demand management activities to ensure technology investments are aligned with business strategy, value delivery, and enterprise architecture standards.
Develop and maintain multi-year technology and capability roadmaps that support current operations and future business growth.
Establish and lead governance forums to prioritize initiatives, align resources, manage dependencies, and support executive decision-making.
Own the end-to-end lifecycle of the application and technology portfolio, including strategy, governance, implementation, optimization, and ongoing support.
Oversee external application management services (AMS) and delivery partners, ensuring effective maintenance, enhancements, incident resolution, and service-level performance.
Lead and develop a team of business-facing IT professionals, including business systems analysts, functional specialists, and delivery resources.
Manage portfolio budgets, vendor relationships, resource allocation, and cost optimization to maximize return on investment.
Motivate and lead a high performance team by attracting, developing, engaging and retaining team members

Requirements

Bachelor's degree in IT, Computer Science, Business, Engineering, or a similar field
15+ years of IT experience
10+ years interfacing directly with business leadership
5+ years of leadership experience overseeing enterprise production application environments, with responsibility for operational stability, service performance, and business user satisfaction
5+ years of people management experience

Nice to have

Masters in Computer Science or Business Administration or equivalent
This position is eligible for participation in a short-term incentive plan subject to the terms of the applicable plans and policies.
Chamberlain Group wants all of its employees to succeed and encourages people of all backgrounds to apply.
We're proud to be an Equal Opportunity Employer, and you'll be considered for this role regardless of race, color, religion, sex, national origin, age, sexual orientation, ancestry
marital, disabled or veteran status.
We're committed to fostering an environment where people of all lived experiences feel welcome.
NOTE: Staffing agencies, headhunters, recruiters, and/or placement agencies, please do not contact our hiring managers directly.

Compensation

Drive the performance management and compensation processes by communicating job expectations, monitoring and evaluating performance, providing feedback and facilitating employee development per the company's policies

Benefits

Drive adoption, change management, user enablement, and benefits realization for technology initiatives.
Comply with health and safety guidelines and rules; managers should also ensure compliance across their teams.
Maintain professional and technical knowledge by attending educational workshops, reading professional publications, establishing personal networks, and participating in professional societies.
Lead and motivate individuals and teams to create a workplace culture that is consistent with the CG mission, vision and values.

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This listing is sourced directly from Chamberlain's careers page and normalized into a canonical job model.