Sdms
Field Service Engineer
Auburn Hills, Michigan, United States
Sponsorship not specifiedDetected 27 days ago
PLCCommunicationCollaboration
About the role
- We provide equal employment opportunities to all employees and applicants and comply with applicable federal, state, and local laws.
- Role Summary The Field Service Engineer is responsible for installation, commissioning, maintenance, and uptime of CNC machine tools at customer sites.
- This role directly impacts customer satisfaction, repeat business, and brand reputation through reliable execution and technical expertise.
Responsibilities
- We are building a new CNC Tech Center to support customer demos, applications collaboration, and service readiness.
- 4) Documentation & Reporting • Accurately record all service activities in service management systems. • Document root cause analysis, corrective actions, and follow-up recommendations. • Maintain complete service history and machine records. • Participate in service review meetings and continuous improvement discussions.
- Perform leveling, alignment, geometry verification, and accuracy validation.
- Perform scheduled preventive maintenance to ensure machine reliability and uptime.
- Troubleshoot servo drives, spindle systems, PLCs, hydraulics, and auxiliary equipment.
- Support major breakdown resolution using structured root cause analysis.
- Maintain clear, professional communication with customers throughout service activities. 4) Documentation & Reporting
- Document root cause analysis, corrective actions, and follow-up recommendations.
Requirements
- Extensive regional travel required
Nice to have
- Non-Exempt (confirm if salaried/exempt is preferred)
Company info
- Jyoti CNC Automation Location: USA Tech Centre Reports To: Zone Head / Tech Centre Head Functional Coordination: Central Warehouse & Repair Centre Schedule: Monday-Friday, Core Business Hours (flexible as required) Travel: Extensive regional travel required FLSA Status: Non-Exempt (confirm if salaried/exempt is preferred)
Equal opportunity
- Jyoti is an equal opportunity employer.
This listing is sourced directly from Sdms's careers page and normalized into a canonical job model.