UMGC
Admissions Advisor
(North America) Remote · Part-time
No sponsorshipDetected 21 days ago
CRMSalesExcelCustomer SupportVPNLeadershipCommunicationProblem SolvingCritical ThinkingTime ManagementMentoringPublic SpeakingMicrosoft Office
About the role
- The Admissions Advisor will use strong critical thinking skills to help a diverse population of adult learners overcome a myriad of obstacles to fulfill their educational objectives.
- A successful candidate should be confident, enthusiastic and provide exceptional service to every student and team member during every interaction.
- You must also hardwire your laptop to the router through an Ethernet connection All submissions should include a cover letter and resume.
Responsibilities
- Develop referral leads from prospective students, UMGC alumni and /or personal networks
- Provide comprehensive responses to student questions regarding transfer credit, transcripts, document tracking and other records being sent to the university
- Maintain a mastery of content knowledge for all university, corporate alliance programs and community college agreements
Requirements
- All computing equipment that is used, whether purchased by UMGC or the individual, must be connected to broadband internet through an Ethernet connection
- All computing equipment that is used must be connected to broadband internet with upload and download speeds of at least 25MBPS.
- Act as a liaison for prospective students by assisting with all processes to include registration, degree planning and act as a liaison between students and other University departments
- Evening, weekend hours and possibly holidays may be required at times based on business need
Nice to have
- An earned Bachelor's degree
- 1+ years working in a call center or high-volume, customer service/ consultative sales environment
Compensation
- Retirement Stipend: Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA).
Benefits
- Generous Time Off: Enjoy 22 days of paid vacation, 15 days of sick leave, 3 personal days, and 16 paid holidays (17 during general election years).
- Time off rates will be prorated based on the number of hours worked.
- Comprehensive Health Coverage: Access to health care, medical with vision, dental, and prescription plans for both individuals and families, effective from the 1st of the month following your hire date.
- Contingent II employees who work on average 30 or more hours per week (130 hours per month) are eligible for subsidized state of Maryland medical and prescription benefits.
- Contingent II employees who work on average less than 30 hours per week but at least 20 hours per week are eligible for a stipend to assist in the purchase of a health plan.
- Insurance Options: Term Life Insurance, Accidental Death and Dismemberment Insurance, and Long-Term Disability (LTD) Insurance.
- Retirement Stipend: Contingent II employees receive a retirement stipend equal to 7.25 percent of their base salary and are eligible to contribute to a supplemental retirement account (SRA).
- Supplemental Retirement Plans: include 401(k), 403(b), 457(b), and various Roth options.
- Tuition Remission: CII employees are eligible immediately for Tuition Remission at UMGC or at University of Maryland College Park.
- Spouses and dependent children are eligible for undergraduate tuition remission after two years of service.
- NOTE: For part-time employees (at least 50 percent of the time), tuition remission benefits are prorated.
Equal opportunity
- The University of Maryland Global Campus Global Campus (UMGC) is committed to creating and maintaining a welcoming and inclusive working environment for people of all abilities.
- UMGC is dedicated to the principle that no qualified individual with a disability shall, based on disability, be excluded from participation in or be denied the benefits of the services, programs, or activities of the University, or be subjected to discrimination.
- For information about UMGC's Reasonable Workplace Accommodation Policy or to request an accommodation, applicants/candidates can contact Employee Accommodations via email at employee-accommodations@umgc.edu.
This listing is sourced directly from UMGC's careers page and normalized into a canonical job model.