Ecmc
Operations Manager, Claims
Minneapolis, MN - Hybrid · Contract
Sponsorship not specified$80k-$95kDetected 13 days ago
Performance ManagementCustomer SupportLeadershipMentoringClaims Management
About the role
- In addition, this leader is responsible for coaching, providing work direction to employees, managing performance and ensuring timely, accurate processing and adherence to procedures, policies and federal regulations.
- This role includes a significant level of technical involvement and oversight of complex electronic files and system processes.
- Ensures completion of all regulatory reporting and tracking.
Responsibilities
- Provides support and guidance to employees including claim review, resolution and policy interpretation.
- Provides support to audits and program reviews with internal and external entities.
Requirements
- 3+ years of supervisory/leadership experience
- 5+ years of experience managing an operational or processing function
Nice to have
- Post-secondary degree
- Prior experience working in the student loan or financial services industry
- Claims management experience
- To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.
- The requirements listed above are representative of the knowledge, skill, and/or ability required.
Compensation
- The pay range for this position is $80,000 - 95,000.
Benefits
- Medical, dental, and vision insurance plan options, with a generous employer subsidy.
- Company paid life & disability insurance, pre-tax flexible spending accounts and robust wellness programs.
- Generous 401(k) plan with a company match up to 6% and additional discretionary contribution potential, holiday time off, paid time off accrual starting at 20 days/year and commuter subsidy.
- Tuition reimbursement up to $10,500/year for approved programs and student loan payment reimbursement up to $4,800/year.
- Up to $5,250 of qualifying education benefits can be reimbursed pre-tax.
- Health & wellness
This listing is sourced directly from Ecmc's careers page and normalized into a canonical job model.