GitLab
Staff Forward Deployed Engineer
Remote, US · Staff+
Sponsorship not specifiedDetected 1 day ago
TypeScriptJavaGoRubyVue.jsRails.NETGitPostgreSQLRedisDockerKubernetesTerraformCI/CDLinuxSite Reliability EngineeringPlatform EngineeringCybersecurityIntellectual PropertyCustomer SuccessLeadershipCommunicationWriting
About the role
- GitLab enables organizations to increase developer productivity, improve operational efficiency, reduce security and compliance risk, and accelerate digital transformation.
- More than 50 million registered users and more than 50% of the Fortune 100* trust GitLab to ship better, more secure software faster.
- GitLab is where careers accelerate, innovation flourishes, and every voice is valued.
Requirements
- Demonstrated ability to contribute to large, mature product codebases with high standards for testing, maintainability, performance, and security.
- Strong Ruby/Rails or Go experience, with ability to contribute directly to GitLab's product contribution surface.
- Experience diagnosing complex system behavior across application code, data stores, infrastructure, observability, networking, APIs, and customer usage patterns.
- Strong written communication skills, including the ability to produce technical narratives, architecture guidance, and reusable field/product assets.
- Direct experience with GitLab as a platform, including GitLab.com, Dedicated, or self-managed deployments.
- Production experience with Ruby on Rails, Go, PostgreSQL, Redis, Sidekiq, Vue, TypeScript, Kubernetes, Docker, Linux, and observability tooling.
- Experience with AI-assisted software development, agentic workflows, AI governance, model evaluation, context management, prompt/workflow design, or AI adoption in regulated enterprise environments.
- Experience working in open-source or highly asynchronous engineering environments.
Nice to have
- Strongly Preferred Qualifications
Company info
- Fortune 500® is a registered trademark of Fortune Media IP Limited, used under license. Claim based on GitLab data. Fortune 100 refers to the top 20% ranked companies in the 2025 Fortune 500 list, published in June 2025. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of GitLab.
- Contribute production-quality code to GitLab's product and adjacent systems.
- Develop bug fixes, features, integrations, tooling, or performance improvements where strategic customer outcomes require direct engineering contribution.
- Work within GitLab's normal product and engineering processes, including issue discovery, MR creation, testing, review, documentation, and maintainability.
- Influence Product and Engineering to ensure customer-driven solutions align with long-term product direction and do not become one-off customizations.
- Translate field-discovered blockers into durable product improvements, reference architectures, documentation, or repeatable implementation patterns.
- Engage with strategically important customers when adoption, retention, executive confidence, or public trust is materially at risk.
- Diagnose complex technical problems across GitLab product behavior, customer architecture, Git internals, CI/CD workflows, API usage, observability, infrastructure, networking, and cloud environments.
- Coordinate across Product, Engineering, SRE, Support, SA, CSA, CSM, PS, and customer technical teams to drive end-to-end resolution.
- Provide data-driven, trace-level, systems-level recommendations for improving GitLab usage, workflows, automation, and architecture.
- Ensure FDE involvement creates durable outcomes rather than permanent dependency.
- Drive adoption of GitLab Duo Agent Platform with strategic customers in governed, measurable, production-oriented ways.
- Identify and resolve blockers to AI adoption, including governance, usage controls, auditability, security, compliance, operating model, workflow design, and integration gaps.
- Develop customer-safe adoption patterns for agentic SDLC, AI-assisted development, intent-based review, AI governance, and human-in-the-loop software delivery.
This listing is sourced directly from GitLab's careers page and normalized into a canonical job model.