Tbkbank
Client Services Representative
San Diego, CA
Sponsorship not specified$20k-$27kDetected 1 day ago
LogisticsCustomer SupportCommunicationMicrosoft Office
About the role
- At Triumph, our vision is a world where freight transactions are accurate and seamless on the most modern and secure freight transaction network.
- Role Summary: Join Triumph as a Client Service Representative, where you'll play a key role in managing client funding requests while delivering top-notch customer service.
- You'll help ensure smooth operations, accurate verifications, and strong client relationships while supporting risk management protocols.
Responsibilities
- Maintain confidentiality of client information
- Perform other duties as assigned
- Every day, you'll communicate with clients, team members, and management while helping maintain a positive, collaborative work environment that balances customer service and risk management.
- Because at the end of the day our goal is to help our partners businesses run better.
Nice to have
- Associate or Bachelor's degree preferred, or 4+ years of customer service experience
- Experience in a fast-paced customer service environment, ideally in freight, transportation, factoring, or logistics
- Strong skills in Microsoft Office and Google Suite
- Ability to multitask, stay organized, and meet deadlines
- Excellent verbal and written communication skills, including phone etiquette
- Ability to follow instructions and work collaboratively with team members
Compensation
- Hourly: $19.62 - $27.48
Benefits
- Medical, Dental, Vision, Paid Time Off, 401k and much more.
- We thrive on providing exceptional customer service and we look for team members with an entrepreneurial spirit and a passion to build successful partnerships with our clients.
Company info
- That's why we're looking for passionate, innovative, solutions-oriented people to join our team.
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This listing is sourced directly from Tbkbank's careers page and normalized into a canonical job model.