BuildOps

BuildOps

Account Executive - Install Base

Remote, United States · Exec

Sponsorship not specified$75k-$125kDetected 1 day ago
Project ManagementSalesforceCRMSalesAccount ManagementNegotiationValuationCustomer SuccessCustomer SupportCommunicationCollaborationOrganizational Skills

About the role

  • Currently, this excludes the following states: Alaska, Hawaii, Kentucky, Mississippi, Nebraska, New Mexico, North Dakota, Rhode Island, South Dakota, West Virginia, and Wyoming.

Responsibilities

  • Upselling and Cross-selling: Identify opportunities for expanding product adoption within existing accounts. Present new features, upgrades, and complementary products to drive revenue growth.
  • Account Management: Nurture and maintain strong relationships with existing clients in your assigned territory or accounts. Serve as the main point of contact for customer inquiries, issues, and escalations.
  • Customer Success: Understand clients' needs and usage of Build Ops software. Proactively engage with clients to ensure they derive maximum value from our solutions and achieve their business objectives.
  • Product Expertise: Develop a deep understanding of Build Ops' products and their applications. Stay up-to-date with product developments and industry trends.
  • Collaboration: Collaborate with internal teams, including sales, customer support, and product development, to advocate for customer needs and resolve issues.
  • Sales Reporting: Maintain accurate and up-to-date records of customer interactions, opportunities, and sales activities using CRM tools.
  • Present new features, upgrades, and complementary products to drive revenue growth.
  • Organizational Skills: Able to manage multiple accounts and prioritize many tasks efficiently.
  • Nurture and maintain strong relationships with existing clients in your assigned territory or accounts.
  • Understand clients' needs and usage of Build Ops software.

Requirements

  • Demonstrated ability to identify upsell and cross-sell opportunities and close deals effectively.

Nice to have

  • We love driven, self-motivated folks experienced in tech start-ups and thrive in fast-paced environments.
  • Could you be our next hire?
  • Your excellent communication skills, account management expertise, and a keen understanding of our products will be essential in achieving revenue growth and customer success.

Skills

  • A self-starter who thrives in a fast-paced, high-growth startup environment
  • Passionate about providing exceptional customer experiences
  • Creative, resourceful, detail-oriented, and well-organized
  • Experienced in selling transformation/visionary solutions, especially where there isn't an obvious budget (demand creation vs. fulfillment)
  • Comfortable leading technical presentation/demo and owning full customer lifecycle from prospect to close
  • A team player with high integrity and grit
  • competitive base and $75,000 - $125,000 OTE
  • A comprehensive benefits package.
  • Flexible PTO
  • Talented and motivated team members who care deeply about one another (seriously, everyone is rooting for your success!)

Compensation

  • competitive base and $75,000 - $125,000 OTE

Benefits

  • Generous equity grant, become an owner in our company!
  • Flexible PTO and hybrid work schedules

Company info

  • Work closely with customers to ensure timely contract renewals.
  • Focus on reducing churn and retaining clients by addressing any concerns and providing exceptional service.
  • Renewals and Retention: Work closely with customers to ensure timely contract renewals. Focus on reducing churn and retaining clients by addressing any concerns and providing exceptional service.
  • Construction Industry Experience is a +
  • Relationship Building: Excellent communication and interpersonal skills to build strong, trust-based relationships with customers.
  • Opportunities for growth and career advancement
  • This is your chance to be part of a rocketship.
  • At BuildOps, we're changing the game and doing the best work of our careers.
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This listing is sourced directly from BuildOps's careers page and normalized into a canonical job model.