Perficient Inc.
Senior Product Owner for Voice / Contact Center AI platforms
United States · Senior
Sponsorship not specified$111k-$145kDetected 2 days ago
Product ManagementProduct StrategyAgileStakeholder ManagementAccount ManagementCustomer SupportCommunication
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odds of building a lasting career here
59Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role100
Entry-level history0
PERM / green-card track0
Lottery odds (Level III)83
Fits your clock70
Sponsors, but it's cap-subject — you still face the weighted lottery (~45% per draw at Level III). Good if you win; have a cap-exempt backup on your list.
Lottery odds assume a STEM candidate.
Personalize to your clock →Employer immigration record
from this employer's Department of Labor filings
Green-card follow-through: 71%
Of 31 labor certifications old enough to have been used, 9 expired without the employer filing the next step. Median time from filing to decision: 512 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.
Files H-1B transfers
22 transfer filings in the last year, covering 22 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.
Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.
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About the role
- Specifically, with a focus on clear acceptance criterion and 'definiton of done' within each user story.
- You will experience a unique and collaborative culture that values every voice.
- We're committed to actively listening, learning, and acting to further advance our organization, our communities, and our future leaders… and we're not done yet.
Responsibilities
- Develop deep knowledge of users, formulating hypotheses & advocating product direction and roadmap.
- Define product roadmaps and drive Planning Increment objectives.
- Demonstrated ability to leverage AI tools to enhance productivity, streamline workflows, and support data-informed task execution.
- Strong communication skills with the ability to independently lead large scale discovery sessions
- Lead business discovery independently, translating business needs into prioritized epics, features, user stories, and clear acceptance criteria.
- Own end-to-end product delivery, from discovery and backlog management through implementation, launch, and continuous optimization.
- Strong ability to drive cross-functional alignment across business, engineering, architecture, operations, and other stakeholders.
Requirements
- Experience with Voice Intelligence and voice prompt engineering, including conversation analytics, intent recognition, summarization, and optimization of AI-driven voice interactions.
Nice to have
- These are the minimum qualifications required for someone to be considered for this position.
- Bachelor's Degree or commensurate experience
- 5 to 7 years of working experience as a Product Owner
- Experience working as a Senior Product Owner/Manager for Voice, Contact Center, AI platforms in an enterprise level organization
- 2+ years of consulting industry experience, with strong relationship and account management experience
- Familiarity with AI-enhanced platforms is a plus.
- A solid understanding of AI capabilities and limitations including ethical considerations is expected
- Detailed oriented
Compensation
- $111k-$145k
Benefits
- Lead product vision and strategy and discovery efforts to identify product efficiencies and cross-product dependencies.
- Assess risks and benefits of product enhancements and gain alignment with stakeholders, clients, and product managers
Company info
- WHAT WE BELIEVE At Perficient, we promise to challenge, champion, and celebrate our people.
- Join our team, and you'll become part of something truly special.
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This listing is sourced directly from Perficient Inc.'s careers page and normalized into a canonical job model.