Otter Match

Product Manager Growth

San Francisco, CA · Full-time

Sponsorship not specified$195k-$242kDetected 8 days ago

SQLData ScienceA/B TestingProduct ManagementCRMCollaboration

About the role

We believe in the joy of serving others, and that's why we created Otter - to help restaurateurs succeed in online food delivery.
Restaurants around the world, both large and small, including Chick-fil-A, Ben & Jerry's, KFC, and Eataly trust our software to power their delivery business.
We increase sales, reduce order issues, and decrease delivery headaches.

As Product Manager for Product-Led Growth (PLG), you'll own the roadmap for how Otter grows through the product itself. This role is focused on building a self-serve growth engine that improves acquisition, activation, monetization, and retention. You will:
Design and run experiments to improve funnel efficiency, reduce CAC, and increase conversion from lead → customer → expansion.
Build features and flows that generate organic growth.
Drive monetization through pricing experiments, upsell opportunities, and CRM-driven campaigns that expand LTV.
Partner with Marketing, Sales, and Data Science to enrich leads, improve attribution, and optimize channels.
Work cross-functionally with engineering, design, and GTM to ship fast, learn quickly, and scale what works.
Proven track record of building and scaling growth-focused product experiences.
As Product Manager for Product-Led Growth (PLG), you'll own the roadmap for how Otter grows through the product itself.
This role is focused on building a self-serve growth engine that improves acquisition, activation, monetization, and retention.
What you build will directly power thousands of restaurants and millions of diners.

Creative problem solver with a bias toward fast learning and iteration.
Excellent communicator who can align GTM, data, and product teams around a shared growth roadmap.
comfortable with SQL, experimentation, and growth modeling.
Bonus: experience in SaaS, marketplaces, or restaurant/commerce technology.
What else you need to know
As a company driven by innovation and continuous change, close collaboration is essential.
That's why all of our office-based teams work onsite, five days a week.
Actual compensation will be determined on an individual basis and may vary depending on experience, skills, and qualifications.
Benefits Summary (USA Full-Time Exempt Employees):
Medical, dental, and vision insurance (multiple plans, incl. HSA options)
Company-paid life and disability insurance (short- and long-term)
Voluntary insurance: accident, critical illness, hospital indemnity

Base salary is just one part of your total rewards package.
You may also be eligible for equity awards and an annual performance-based bonus.
Medical, dental, and vision insurance (multiple plans, incl.

In the past, to be a successful restaurateur, you simply had to have a passion for food and a passion for people - but to succeed as a digital restaurateur you also need to have a passion for technology.
What we're looking for
Industry transformation: You'll be part of a team redefining how restaurants run both online and offline.

This listing is sourced directly from Otter Match's careers page and normalized into a canonical job model.