Heihotels

Reservations Agent

Embassy Suites Palm Beach Gardens - Palm Beach Gardens, FL

Sponsorship not specifiedDetected 1 day ago

Communication

About the role

Answer the telephone and greet prospective guests in a friendly manner using clear, verbal English communication.
Listen to callers to understand inquiries and requests.
Promptly provide accurate information regarding availability, accommodation types, transportation to and from hotel, rate, etc. •Promote HEI Hotels and Resorts and brand-specific marketing programs.

Responsibilities

Perform any other job-related duties as assigned.
Ability to establish and maintain effective working relationships with associates, customers and patrons.

Requirements

Ability to access, read and accurately input information using a moderately complex computer system.
Ability to sit for extended periods of time.
Ability to input 40 WPM on a computer keyboard with or without reasonable accommodation.
Ability to adapt communication style to suit different audiences, such as effectively communicating with supervisors, coworkers, public etc.

Skills

Qualifications and Skills

Compensation

In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence.

Benefits

For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans.
We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Discretionary Performance Bonus Eligible? No

Company info

HEI Hotels & Resorts is proud to welcome the Embassy Suites Palm Beach Gardens PGA Boulevard to our growing portfolio of distinguished. Located within mere miles of beautiful beaches and championship golf courses, the Embassy Suites Palm Beach offers a getaway for travelers. At HEI, we understand that exceptional hotels are built by exceptional people. Our continued success is driven by our associates - the heart of every guest experience. Where people choose to work matters. In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence. Simply put, we honor the privilege of our associates choosing HEI by investing in them - ensuring they thrive, grow, and elevate every property we serve.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
HEI Hotels & Resorts is proud to welcome the Embassy Suites Palm Beach Gardens PGA Boulevard to our growing portfolio of distinguished.
Located within mere miles of beautiful beaches and championship golf courses, the Embassy Suites Palm Beach offers a getaway for travelers.
At HEI, we understand that exceptional hotels are built by exceptional people.
Our continued success is driven by our associates - the heart of every guest experience.
Where people choose to work matters.
In return for that choice, we are committed to providing competitive compensation and benefits, industry-leading tools and training, and a culture that empowers growth and excellence.
Simply put, we honor the privilege of our associates choosing HEI by investing in them - ensuring they thrive, grow, and elevate every property we serve.
Don't meet every single requirement of this job?
At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information.
You may be the perfect candidate for this or for other roles within our organization!
Compensation
Tipped/Service Charge Eligible?
Discretionary Performance Bonus Eligible?

Equal opportunity

Promptly provide accurate information regarding availability, accommodation types, transportation to and from hotel, rate, etc.
Ability to sit for extended periods of time. Ability to input 40 WPM on a computer keyboard with or without reasonable accommodation.
equal opportunity employer.

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