Thisway
Customer Solutions Representative I
Cherry Hill Township, New Jersey, United States
Sponsorship not specifiedDetected 1 day ago
CRMProcess ImprovementERPCustomer SuccessCustomer SupportCommunicationCollaborationMicrosoft Office
About the role
- It serves as a key point of contact for routine customer inquiries, order processing, and issue resolution while ensuring a positive customer experience across multiple communication channels.
- Through strong attention to detail, effective communication, and a customer-first mindset, this role contributes to operational excellence and service quality objectives.
- Resolve routine customer issues and escalate complex concerns to appropriate team members when necessary.
Requirements
- Ability to operate standard office equipment such as a copier.
- Ability to see details at a close range.
- Ability to sit at a desk or PC for extended periods.
- Ability to work in an office setting.
Nice to have
- High School diploma or equivalent.
- Experience in a customer service, call center, eCommerce, distribution, or order processing environment preferred.
Compensation
- $18.00-$20.00 per hour Availability of these benefits may depend on country and employment type.
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