Thisway

Thisway

Customer Solutions Representative I

Cherry Hill Township, New Jersey, United States

Sponsorship not specifiedDetected 1 day ago
CRMProcess ImprovementERPCustomer SuccessCustomer SupportCommunicationCollaborationMicrosoft Office

About the role

  • It serves as a key point of contact for routine customer inquiries, order processing, and issue resolution while ensuring a positive customer experience across multiple communication channels.
  • Through strong attention to detail, effective communication, and a customer-first mindset, this role contributes to operational excellence and service quality objectives.
  • Resolve routine customer issues and escalate complex concerns to appropriate team members when necessary.

Requirements

  • Ability to operate standard office equipment such as a copier.
  • Ability to see details at a close range.
  • Ability to sit at a desk or PC for extended periods.
  • Ability to work in an office setting.

Nice to have

  • High School diploma or equivalent.
  • Experience in a customer service, call center, eCommerce, distribution, or order processing environment preferred.

Compensation

  • $18.00-$20.00 per hour Availability of these benefits may depend on country and employment type.

This listing is sourced directly from Thisway's careers page and normalized into a canonical job model.