Automation Anywhere

Automation Anywhere

Customer Renewals Specialist

US CA San Jose - River Oaks Pkwy

Work authorization required$120k-$150kDetected 30 days ago
Agentic AICRMSalesNegotiationOutbound SalesExcelCustomer SuccessCommunicationProblem Solving

About the role

  • Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.
  • In this role, you'll be responsible for managing and negotiating complex, high-value renewal contracts (typically $3M-$5M), working with senior business and technical stakeholders.
  • Your background in renewals owning and driving renewal outcomes for a portfolio of enterprise accounts, particularly within the SaaS or subscription space, will set you up for success.

Responsibilities

  • If you're ready to join a dynamic team, drive revenue growth, and make a measurable impact, we want to hear from you!
  • Working closely with Customer Success, Sales, Contract Ops, and Support teams to stay updated with customer issues and problems affecting customer retention
  • Drive, conscientiousness, and perseverance to conduct outbound sales contacts daily

Nice to have

  • 4+ years of Renewal or Customer Retention experience
  • Experience in pricing and negotiating enterprise-sized contracts
  • Experience using Salesforce.com as CRM required
  • Software Sales experience
  • SaaS or subscription sales is preferred
  • Experience and knowledge of AI, Automation, and/or APA preferred

Compensation

  • 12 holidays off per year
  • Eligible for 4 company Achievement days off per year

Benefits

  • Unlimited Personal Time Off
  • 4 days volunteer time off per year
  • Variety of health care and well-being benefits
  • Paid family/parental leave
  • Team-oriented with the ability to succeed in an entrepreneurial environment
  • Flexible work schedule / remote roles

Company info

  • Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation. Its APA system, built on the industry's first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics-all delivered with enterprise-grade security and governance. Guided by its vision to fuel the future of work, Automation Anywhere helps organizations worldwide boost productivity, accelerate growth, and unleash human potential.
  • Our opportunity:
  • As a Customer Renewal Specialist at Automation Anywhere, the leader in Agentic Process Automation (APA), you'll play a pivotal role in ensuring our clients continue to maximize value from our innovative, industry-leading solutions. In this role, you'll be responsible for managing and negotiating complex, high-value renewal contracts (typically $3M-$5M), working with senior business and technical stakeholders. Your background in renewals owning and driving renewal outcomes for a portfolio of enterprise accounts, particularly within the SaaS or subscription space, will set you up for success. If you're ready to join a dynamic team, drive revenue growth, and make a measurable impact, we want to hear from you!
  • Who you'll report to:
  • Automation Anywhere is the leader in Agentic Process Automation (APA), transforming how work gets done with AI-powered automation.
  • Its APA system, built on the industry's first Process Reasoning Engine (PRE) and specialized AI agents, combines process discovery, RPA, end-to-end orchestration, document processing, and analytics-all delivered with enterprise-grade security and governance.
  • As a Customer Renewal Specialist at Automation Anywhere, the leader in Agentic Process Automation (APA), you'll play a pivotal role in ensuring our clients continue to maximize value from our innovative, industry-leading solutions.
  • This role reports to Sr.
  • Manager, Customer Retention
  • San Jose, CA Office- 3 to 4 days in office

Visa & Work Authorization

  • At this time, we typically do not offer visa sponsorship for this position.

This listing is sourced directly from Automation Anywhere's careers page and normalized into a canonical job model.