Air
IT Specialist
Arlington, Virginia, United States · Full-time
No sponsorshipDetected 4 days ago
BashPowerShellAWSAzureCloud PlatformsCybersecurityNetwork SecuritySIEMCustomer SupportTCP/IPDNSFirewallVPNCollaborationOrganizational Skills
About the role
- Company Description Air is the leader in Enterprise Readiness.
- Today, a dangerous Readiness Gap exists between what the front line needs and what is delivered.
- By revealing true capacity, exposing real constraints, coordinating resources, and executing at the speed of operational demands, the front line gets what it needs to succeed.
Responsibilities
- Manage hardware lifecycle, imaging, and Asset Management tracking.
- Support endpoint management tools such as Mosyle, Intune, SCCM, or similar.
- Support local networking infrastructure, including wireless systems, firewalls, and secure connectivity.
- Maintain documentation and knowledge base materials.
- Perform day-to-day security functions, including monitoring and responding to alerts within the SIEM tool.
- Write and maintain SOPs and knowledge base materials for all core IT processes to ensure consistency and scalability.
- Coordinate with external vendors, AV providers, and service partners as needed.
- Work closely with the IT Manager in Pittsburgh to maintain alignment across offices.
Requirements
- U.S. Citizenship is required
- Must be a highly organized self-starter capable of working independently to manage competing priorities, track long-term projects, and proactively identify operational improvements without constant supervision.
- Required Skills:
- 4+ years in IT operations, systems administration, or a similar technical support role.
- Desired Skills:
- Preference for candidates holding CrowdStrike Certified Falcon Administrator (CCFA) or Professional Google Workspace Administrator credentials. Additional certifications such as Network+ are a plus.
- We firmly believe that past performance is the best indicator of future performance. If you thrive while building solutions to complex problems, are a self-starter, and are passionate about making an impact in global security, we're eager to hear from you.
Nice to have
- Preference for candidates holding CrowdStrike Certified Falcon Administrator (CCFA) or Professional Google Workspace Administrator credentials.
- Additional certifications such as Network+ are a plus.
Skills
- Proven experience deploying and maintaining macOS and Windows hardware using MDM solutions (e.g., Intune, Mosyle).
- Solid understanding of TCP/IP, DNS, DHCP, VLANs, and WiFi management.
- Experience managing IAM solutions (e.g., Google Workspace, Okta, Azure AD/Entra ID) and Cloud environments (e.g., Google, Azure, AWS).
- Proficiency in troubleshooting diverse hardware (especially MacOS), office peripherals(printers/scanners), and conference room AV equipment.
- Direct experience performing initial triage on alerts within SIEM or EDR platforms (e.g., Sentinel, CrowdStrike, Splunk).
- Experience assisting with the physical installation or configuration of firewalls and network switches.
- Automation and scripting knowledge (e.g., Bash, PowerShell) to automate routine provisioning or administrative tasks.
- Air is an Equal Opportunity Employer.
Benefits
- Utilize EDR platforms to ensure endpoint health and security compliance.
Company info
- Company Description
- Air is the leader in Enterprise Readiness.
- Our mission is to establish readiness as a real-time condition that is continuously achieved.
- Our AI-native platform, Air Enterprise Readiness, aligns development, production, delivery, and sustainment into one coordinated execution system for government agencies and industrial suppliers.
Visa & Work Authorization
- Citizenship is required
This listing is sourced directly from Air's careers page and normalized into a canonical job model.