Priviahealth

Priviahealth

Care Advice Line Health Advisor

Remote, USA, United States

Sponsorship not specifiedDetected 2 days ago
EHR/EMRLeadershipCommunication

About the role

  • The base pay offered will be determined based on relevant factors such as experience, education, and geographic location.
  • All your information will be kept confidential according to EEO guidelines.
  • This should be acquired prior to the start of your employment.

Responsibilities

  • Support effectively, efficiently and safely the Care Advice Line (CAL) call queue which operates after hours and 365 days/ year.
  • Collaborate effectively with integrated care team to support care coordination for patients.

Requirements

  • Work with your internet provider if you have questions about your connection.

Benefits

  • Provides effective communications, written and verbal to patients, caregivers, peers and healthcare providers at all times.
  • Charts in the EMR and applicable applications accurately and efficiently according to national healthcare standards.
  • Answer and resolve business office inbound calls related to population health, care coordination, or other clinical activities.
  • Motivate patients to be proactive about their health.
  • Provide education and assistance with patient self-management goals.

This listing is sourced directly from Priviahealth's careers page and normalized into a canonical job model.