Docker, Inc
Senior Manager, Sales Operations
United States · Senior · Full-time
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About the role
- We are seeking a Senior Manager, Sales Operations to join our Revenue Operations team in a critical leadership capacity.
- Initially managing a team of two, with further headcount planned as Docker grows, you will balance executive partnership with technical execution.
- You will run the strategic vision, coach your team to execute flawlessly, and step into the trenches yourself to solve our most complex operational challenges.
Responsibilities
- Drive the end-to-end execution of core Sales Operations, translating the overarching GTM strategy into tactical territory designs and segmentation models
- Own the management, administration, and execution of quota frameworks, and assist with compensation plan design for the direct sales & GTM organization
- Own and update the Sales Rules of Engagement and account engagement models to ensure seamless, frictionless deal flow and pipeline integrity
- Own key tools within the Sales technology stack, managing vendor relationships, budgets, and roadmaps
- Serve as the trusted daily operational partner to senior Sales leaders, proactively identifying areas for improvement and executing process enhancements
- Collaborate closely with the Senior Director of Sales Operations and GTM ops leaders (CS, SE, Channel, Renewals) to ensure Sales Ops execution aligns seamlessly with the broader revenue ecosystem
- Maximize the efficiency and roadmap of the core sales technology stack (Salesforce, Clari, Outreach, etc.) to optimize the sales cadence
- Partner with Business Systems to design, test, and deploy scalable tech solutions
- Directly manage, mentor, and develop a team of Sales Operations professionals (initially 2 direct reports)
- Flexibility that fits your life - We trust you to manage your schedule while delivering great work.
Requirements
- 6+ years of experience in Sales Operations, ideally within a high-growth SaaS or software company
- Proven project management skills, with experience owning complex operational initiatives across their entire lifecycle (from business requirements to post-launch optimization)
- Technical expertise with core sales technology infrastructure, including Salesforce, Clari, Outreach, and LinkedIn Sales Navigator
- Strong analytical and financial acumen required to manage vendor budgets, software roadmaps, and data modeling tasks
- 2+ years of people management or team leadership experience, with a demonstrated track record of coaching and developing team members
- Hands-on experience of core Sales Ops planning, specifically territory routing, Enterprise Territory Management (ETM), segmentation modeling, and quota allocation
- Exceptional communication and stakeholder management skills, with the confidence to advise senior sales leadership and collaborate with cross-functional GTM operations peers
- Highly organized with an eye for data integrity, process precision, and documentation
- Immerse yourself in Docker's direct sales motion, existing territory models, current sales technology stack and existing Sales Ops processes
- Assume direct management of your team, establishing regular 1-on-1 cadences to understand their current workloads, skills, and professional development goals
- Build strong baseline relationships with your core sales leadership partners, and GTM ops leaders (CS, SE, Channel, Renewals)
- Review current processes, systems, and metrics to form an independent point of view on highest-impact opportunities
- Establish your position as the go-to expert for sales leadership regarding tactical operational questions, territory updates, and cadence execution
- Take full ownership of the sales tech stack, including active vendor relationships, roadmaps, and budget lines
Skills
- Docker helps developers bring their ideas to reality by conquering the complexity of app development.
- Actively used by millions of developers worldwide, Docker Desktop and Docker Hub provide unmatched simplicity, agility, and choice.
- Docker is a fast-growing startup that offers a dynamic work environment with opportunities to grow your career.
Compensation
- Architect and build the operational models for annual and quarterly planning cycles, including territory routing (ETM), segmentation updates, and quota allocation
Benefits
- Time to recharge - Generous PTO, designated quarterly Whaleness Days, and a designated end-of-year Whaleness break.
- Home office support - Set up your workspace for comfort and success.
- Technology stipend - Equivalent to US$100 net per month to help support your work.
- Learning & development - Annual stipend for conferences, courses, certifications, and continued learning.
- Parental leave - 16 weeks of paid parental leave after six months of employment.
- Equity for all full-time employees - Share in Docker's long-term success as we continue to grow.
- Comprehensive benefits - Medical, retirement, and paid holidays vary by country.
Company info
- About the role: We are seeking a Senior Manager, Sales Operations to join our Revenue Operations team in a critical leadership capacity.
Equal opportunity
- equal opportunity employer.
Visa & Work Authorization
- Docker does not offer visa sponsorship for this role.
This listing is sourced directly from Docker, Inc's careers page and normalized into a canonical job model.