Atlas Energy Solutions

Atlas Energy Solutions

Operations Center Technician

Austin, Texas

Sponsorship not specifiedDetected 5 days ago
LogisticsCustomer SupportPower ElectronicsCommunicationProblem SolvingTime Management

About the role

  • Atlas' portfolio of offerings includes oilfield logistics, distributed power systems, and the largest proppant supply network in the Permian Basin.
  • We're very excited about what we see in front of us, and we think you will be too - so come join our team and contribute to our growth!
  • This position is responsible for identifying and investigating system alerts and notifications, communicating real-time and historical performance data, and supporting field technicians across Atlas's operational footprint.

Requirements

  • Working knowledge of Atlas software systems and operational data analysis.
  • Strong ability to interpret data and respond in fast-paced environments.
  • Strong organization, time management, and ability to prioritize tasks.

Nice to have

  • Monitors unsafe conditions (weather/fatigue) and communicates to all leaders in the organizational hierarchy per Atlas's Standard Operating Procedures (SOP).
  • Exercises independent judgement and to assist technicians in troubleshooting.
  • Utilizes telematics and other software programs to monitor, investigate, coordinate, track & follow-up on all operational and safety issues.
  • Collects data from telematics and other software programs to prepare detailed reports.
  • Provides exceptional customer service for anyone interacting with the Command Center from the onset of an issue until the resolution.
  • Works within a team of other operations technicians to identify and prioritize operational issues and ensure they are resolved in accordance with Atlas's standard.
  • Through the analysis of systems and reports the Command Center Technician identifies faults and model sizing issues fleet wide.
  • Understands current organizational hierarchy in field operations across the Atlas footprint.

Skills

  • Knowledge, Skills, & Abilities
  • Effective use of monitoring and documentation tools for issue tracking.

Benefits

  • 100% covered Medical, Dental, and Vision
  • 401K with company match, immediate vesting
  • Paid time off (non-rotational roles), 15+ company paid holidays

Company info

  • Atlas Energy Solutions Inc. (NYSE: AESI) is a leading solutions provider to the energy industry. Atlas' portfolio of offerings includes oilfield logistics, distributed power systems, and the largest proppant supply network in the Permian Basin. With a focus on leveraging technology, automation, and remote operations to enhance efficiencies, Atlas is centered around a core mission of improving human beings' access to hydrocarbons that power our lives and, by doing so, maximizing value creation for our shareholders. We're very excited about what we see in front of us, and we think you will be too - so come join our team and contribute to our growth!
  • How You Will Make an Impact
  • The Operations Center Technician/Command Center Technician plays a critical role in maintaining Atlas's industry-leading power system uptime by providing 24/7 monitoring and technical support for domestic and international operations. This position is responsible for identifying and investigating system alerts and notifications, communicating real-time and historical performance data, and supporting field technicians across Atlas's operational footprint. Success in this role requires strong problem-solving skills, technical curiosity, effective communication, and a disciplined, self-starting mindset. Technicians must learn Atlas's primary software systems and understand the operational philosophy behind our solutions. This position offers a unique opportunity to gain broad exposure to Atlas's operations and grow within a high-performing, mission-driven team.
  • Essential Duties
  • Atlas Energy Solutions Inc. (NYSE: AESI) is a leading solutions provider to the energy industry.
  • With a focus on leveraging technology, automation, and remote operations to enhance efficiencies, Atlas is centered around a core mission of improving human beings' access to hydrocarbons that power our lives and, by doing so, maximizing value creation for our shareholders.
  • The Operations Center Technician/Command Center Technician plays a critical role in maintaining Atlas's industry-leading power system uptime by providing 24/7 monitoring and technical support for domestic and international operations.
  • Success in this role requires strong problem-solving skills, technical curiosity, effective communication, and a disciplined, self-starting mindset.
  • Technicians must learn Atlas's primary software systems and understand the operational philosophy behind our solutions.
  • This position offers a unique opportunity to gain broad exposure to Atlas's operations and grow within a high-performing, mission-driven team.
  • Assists with any requests for support.
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This listing is sourced directly from Atlas Energy Solutions's careers page and normalized into a canonical job model.