Docebo
Technical Account Manager, Public Sector
Remote USA · Senior · Contract
Sponsorship not specifiedDetected 51 days ago
JavaScriptHTMLCSSSQLSnowflakeAWSRESTOAuthData VisualizationProject ManagementForecastingProcurementCompensationCommunicationPublic Speaking
About the role
- We're shaping the future of learning with a team that isn't afraid to challenge the status quo.
- If you're excited by the idea of using AI to make work-life better for real people-you'll feel right at home here.
Responsibilities
- Create and deliver high-impact presentations regarding performance and contractual SLAs directly to customer senior and executive management.
- Support the preparation and execution of small proof-of-concept projects, testing out cutting-edge scenarios with stakeholders before rolling them out organization-wide.
- Our team spends three days a week in the office (Tuesday-Thursday) to collaborate, solve problems, and learn from each other.
- With flexibility the rest of the week, it's a balance designed to help everyone do their best work and keep growing.
- Our team is guided by five core values-Grow Together Win Together, Build with Our Customer, Clear is Kind, Own Outcomes, Progress Over Perfection-that shape everything we do.
- Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Requirements
- Masterful communication and presentation skills, with a proven ability to distill highly complex, technical jargon into clear, value-driven solutions for executive and non-technical stakeholders.
- Possess a solid working knowledge of front-end web technologies (JavaScript, CSS, HTML, RESTful APIs) along with back-end development practices, OAuth 2.0, and SAML Single Sign-On protocols.
Nice to have
- Holding an active AWS Product Certification is a massive plus.
Skills
- Better experiences for learners and real results for businesses.
Compensation
- Financial Wellness: Own a piece of Docebo through our Employee Share Purchase Plan (ESPP) at a 15% discount, plus a competitive compensation package.
Benefits
- Take complete technical ownership of the Docebo-customer relationship, partnering closely with the Account Team to drive overall account health, customer growth, and long-term satisfaction.
- Continuously monitor and assess technical health across critical areas-including API usage, integrations, custom modules, and login/session trends-to preemptively mitigate risks.
- Collaborate with internal Premium Advisors to analyze support case patterns, identifying systemic workarounds and recommending improvements to enhance long-term platform health.
- BONUS POINTS (OPTIONAL) 🎯
- You'll get access to health benefits, so you can get the care you need when you need it.
- We're an AI-powered learning platform that helps organizations create, deliver, and manage training all in one place.
- OUR TOTAL REWARDS PHILOSOPHY 🎉
- DCBO https://www.docebo.inc/home/default.aspx), been recognized as a top SaaS e-learning solution, and are growing exponentially in the process.
- If this resonates with you, now is the perfect time to join one of the fastest-growing learning technology companies in the world.
Company info
- A strong project management mindset combined with an analytical, process-oriented approach to forecasting product release impacts and advising customers on testing readiness.
- We build a culture of trust and empowerment by designing our rewards and benefits with transparency, equity, and flexibility, enabling our people to do their best work and stay for the long haul.
- OUR PROMISE TO YOU 😍
- Rest and recharge with paid vacation days, two company-wide Docebo Days, floating holidays for cultural celebrations, and your birthday off!
- Connect with global communities through our Employee Resource Groups (including PRIDE, DWA, BIDOC, and Green Ambassadors) and company-wide events that keep the fun rolling all year long.
- ABOUT DOCEBO 💙
- At Docebo, we create seamless, AI-powered learning experiences for over 3,000 customers worldwide.
- At Docebo, we're using AI to change how people learn at work-and we mean actually change it.
Equal opportunity
- We are committed to diversity and inclusion in our workforce.
- As a federal contractor, Docebo is committed to the principles of affirmative action and equal employment opportunity for protected veterans and individuals with disabilities.
Visa & Work Authorization
- s of their race, colour, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, citizenship status, age, disability, genetic information, or any other category protected under appl
This listing is sourced directly from Docebo's careers page and normalized into a canonical job model.