DraftKings

DraftKings

Senior Analyst, Customer Analytics

Boston, MA · Senior · Full-time

Sponsorship not specifiedDetected 116 days ago
PythonMATLABSQLData ScienceA/B TestingStakeholder ManagementSASCollaborationProblem Solving

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odds of building a lasting career here

37Risky
Cap-exempt (no lottery)0
Sponsors this role80
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • It's transforming how we enhance customer experiences, streamline operations, and unlock new possibilities.
  • Our teams are energized by innovation and readily embrace emerging technology.
  • We're not waiting for the future to arrive.

Responsibilities

  • Shape strategy by analyzing customer behavior, engagement patterns, and lifecycle trends, translating findings into clear recommendations for business partners and senior stakeholders.
  • Design, execute, and measure experiments that evaluate promotional effectiveness and customer engagement initiatives.
  • Partner cross-functionally to identify opportunities, prioritize initiatives, and quantify business impact.
  • Serve as a trusted thought partner to cross-functional stakeholders, helping teams make faster, more informed decisions through data-driven insights.
  • Identify emerging customer trends and evolving market dynamics, proactively recommending opportunities to optimize the player experience.
  • Experience analyzing customer behavior and translating large, complex datasets into actionable insights that drive business outcomes.

Requirements

  • Bachelor's Degree in Mathematics, Data Science, Engineering, Economics, Business, or a related field.
  • Advanced proficiency in SQL and at least one programming language such as Python, R, SAS, or Matlab, with the ability to independently structure complex analyses and optimize data workflows.

Compensation

  • The US base salary range for this full-time position is 95,200.00 USD - 119,000.00 USD, plus bonus, equity, and benefits as applicable.

Benefits

  • Develop scalable reporting frameworks and dashboards that provide visibility into performance, customer health, promotional outcomes, and key lifecycle metrics.

Company info

  • At DraftKings, AI is becoming an integral part of both our present and future, powering how work gets done today, guiding smarter decisions, and sparking bold ideas.

This listing is sourced directly from DraftKings's careers page and normalized into a canonical job model.