NCL Bahamas
Personal Cruise Consultant
Sunrise, Florida
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About the role
- Personal Cruise Consultants sell Norwegian Cruise Line products directly to consumers.
Responsibilities
- Promotes sales to direct consumers by initiating calls, acting on leads and/or prospects in order to identify travel needs, present/explain
- Establishes and maintains quality customer relationships by delivering exceptional customer service, establishing rapport, identifying and meeting customer needs and expectations to include meeting customer retention goals and following up with consumers as necessary, in order to close sale and meet/exceed revenue goals.
- Builds and maintains effective relationships with new and existing consumers.
- Maintains consumer prospect lists/contact database in order to identify client travel trends
- Perform other job- related functions as assigned..
- Maintains consumer prospect lists/contact database in order to identify client travel trends; Proactively and consistently seeks opportunities to promote and sell Norwegian Cruise Line products based on client travel history.
Requirements
- At Norwegian Cruise Line Holdings (NCLH), we know our future success depends on our ability to attract and retain the very best talent.
Nice to have
- High School Diploma or equivalent required
- Bachelor's degree in Marketing, Business Administration or related field preferred
- Minimum 1 year of sales experience
- 2 years sales experience preferred.
- Cruise sales a plus..
Skills
- Must have excellent verbal communication skills, in order to effectively communicate with direct guests on the telephone and internally
- Must be able to multi-task and work in a high energy sales environment that is goal/quota driven
- Adherence to strictly enforced dress code required
Company info
- Regent Seven Seas Cruises
- It is Norwegian Cruise Line Holding's policy not to discriminate against any employee or applicant for employment because of race, color, religion, sex, national origin, age, disability, and marital or veteran status.
- The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification.
- They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
- All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
- Brand Overview
- Norwegian Cruise Line
- Oceania Cruises
- New Releases
- Norwegian Cruise Line Holdings Ltd. (NYSE: NCLH) is a leading global cruise company which operates the Norwegian Cruise Line®, Oceania Cruises® and Regent Seven Seas Cruises® brands.
- The combined brands currently operate 32 ships, employ over 35,000 shipboard crew from more than 110 different countries and visit approximately 700 different port destination each year.
This listing is sourced directly from NCL Bahamas's careers page and normalized into a canonical job model.