CDK

CDK

Account Executive

US - Massachusetts - Home Office

No sponsorshipDetected 30 days ago
ExpressSalesAccount ManagementAccountingCustomer SupportCommunicationTime ManagementMicrosoft Office

About the role

  • The Account Service Advocate is responsible for successfully coordinating and installing the Computer Vehicle Registration (CVR) products into new and existing clients in our Western Massachusetts Territory.

Responsibilities

  • Provide on-going customer support by visiting each client on a regular basis, to be defined by management.
  • Maintain frequent communication with Territory Manager (Sales) to maximize utilization by paying attention to individual client needs and/or the reason they contracted CVR for business.
  • Ensure revenue-generating opportunities are acted upon with urgency, being resourceful to find and implement best practices.
  • Maintain and grow industry network of key contacts to mine competitive accounts for handoff to Sales team.

Requirements

  • efficient utilization of time and ability to prioritize
  • Complete required reports in a timely and accurate manner as required by the Regional Director of Operations.
  • Prepare for, participate in, or lead both internal and customer-facing meetings and training sessions as required.
  • Required Skills/Abilities:
  • Applicants for employment in the US must be authorized to work in the US.

Skills

  • PC hardware and software proficiency is required, including Microsoft Office proficiency, Windows operating systems, and light networking
  • Demonstrate salesmanship and the ability to influence and overcome objections while increasing client confidence.
  • Be well organized and ensure all CVR/CDK accounts and internet-logons are maintained daily.
  • 1-3 years of Industry/Dealership knowledge highly desirable
  • Communicates effectively (both oral and written), clearly, concisely and timely to enhance training experience of users
  • Time management; efficient utilization of time and ability to prioritize
  • Ability to communicate at all levels of an Automobile Dealership
  • Takes responsibility for the outcome of assigned duties and installs.

Compensation

  • $70,000 - $72,000 + 7% yearly bonus
  • CDK Global is committed to fair and equitable compensation practices.
  • The total compensation package for this position may also include annual performance bonus, benefits and/or other applicable incentive compensation plans.We offer
  • Compensation packages are based on several factors, including but not limited to skills, experience, certifications, and work location.

Benefits

  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Medical, dental, and vision benefits in addition to:

Company info

  • CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related industries. The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles. By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance
  • Position Summary:
  • The Account Service Advocate is responsible for successfully coordinating and installing the Computer Vehicle Registration (CVR) products into new and existing clients in our Western Massachusetts Territory. Additionally responsible for providing training and ongoing support to increase transaction volume, driving CVR revenue through customer process and product satisfaction, seeking out untapped revenue potential with existing customers, and conveying CVR value to our customers' management.
  • CDK Global is a leading provider of cloud-based software to dealerships and Original Equipment Manufacturers ("OEMs") across automotive and related industries.
  • The Company's cloud-based, software as a service ("SaaS") platform enables dealerships to manage their end-to-end business operations including the acquisition, sale, financing, insuring, repair, and maintenance of vehicles.
  • By automating and streamlining critical workflows, the integrated platform of modern solutions enables dealers to sell and service more vehicles by creating simple and convenient experiences for customers and improves their financial and operational performance
  • Additionally responsible for providing training and ongoing support to increase transaction volume, driving CVR revenue through customer process and product satisfaction, seeking out untapped revenue potential with existing customers, and conveying CVR value to our customers' management.
  • Exhibit ability to clearly and tactfully articulate CVR value and opportunity for existing and potential customers. Integrate work and communications with CVR Territory Managers to ensure all opportunities can be seized to enhance CVR revenue.
  • 75% travel to meet with customers and business partners
  • At CDK, we believe inclusion and diversity are essential in inspiring meaningful connections to our people, customers and communities.
  • We are open, curious and encourage different views, so that everyone can be their best selves and make an impact.

Equal opportunity

  • CDK is an Equal Opportunity Employer committed to creating an inclusive workforce where everyone is valued.

Visa & Work Authorization

  • Applicants for employment in the US must be authorized to work in the US.
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This listing is sourced directly from CDK's careers page and normalized into a canonical job model.