BeyondTrust
Cloud Operations Engineer
Remote Canada | Remote United States
Sponsorship not specifiedDetected 22 days ago
JavaScriptPythonPowerShellExpressAWSAzureCloud PlatformsDockerKubernetesTerraformLinuxIncident ResponseAgileCustomer SupportCommunicationProblem Solving
About the role
- The Cloud Operations Engineer is responsible for the availability, monitoring, maintenance, incident response and resolution of the BeyondTrust Cloud Service.
Responsibilities
- Troubleshoot and perform the initial triage of failed processes and instances in large scale distributed systems.
- Evaluate and implement effective solutions for systematically identified and defined problems, threats, and preventive maintenance items.
- Communicate effectively with stakeholders including team leads, managers, and directors.
- Follow and implement risk and compliance policies and procedures.
- Strong background in technical support and service delivery.
- They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected.
Requirements
- Communication Skills: Ability to engage and appreciate the needs of different audiences.
- Bachelor's degree, or equivalent work experience with operating systems and networking.
- Relevant work experience with Cloud administration and automation.
Skills
- Ability to engage and appreciate the needs of different audiences.
- Communicates purposefully and able to address small- to large-sized groups.
- Keen to express ideas and engage with others.
- Has awareness of the way one comes across to others.
- Interpersonal
- Better Together
- They're more than just words for us.
Benefits
- Work closely with multiple teams and organizations to ensure the service's health meets defined SLAs.
- Pursue continuous learning through internal and external training opportunities.
Company info
- BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.
- BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.
- Learn more at www.beyondtrust.com.
- BeyondTrust is the global identity security leader protecting Paths to Privilege™.
- Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders.
- BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies.
- We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners.
- Capacity to interact with customers in an engaging, professional, and courteous way.
- We take care of our employees so they can take care of our customers.
- Customers who come from all walks of life just like us.
- We hire incredible people from diverse backgrounds because when we are different together, we are stronger together.
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This listing is sourced directly from BeyondTrust's careers page and normalized into a canonical job model.