Reducto
Customer Success Manager
San Francisco Office
Sponsorship not specifiedDetected 126 days ago
Customer Success
About the role
- You're comfortable discussing both technical implementation details and big-picture business outcomes.
Responsibilities
- This is a unique opportunity to shape how we deliver customer success at a rapidly growing AI infrastructure company.
Company info
- Reducto is the agentic document platform for leading AI teams who demand enterprise performance at scale. We provide a comprehensive toolkit for working with documents the way a human would, combining custom in-house and leading frontier models to power efficient and accurate document workflows.
- We've grown rapidly, increasing revenue 8x year over year and partnering with hundreds of companies, from leading AI teams like Harvey, Vanta, and Scale, to enterprise customers across FAANG and top trading firms.
- Reducto has raised over $100M from world-class investors including a16z, Benchmark, and First Round Capital.
- As part of the early Customer Success team, you'll help to build our customer success function from the ground up while managing a portfolio of high-value customers to drive logo retention and NRR.
- You'll work directly with technical teams using Reducto to solve complex document processing challenges, ensuring they get maximum value from our platform.
- Reducto is the agentic document platform for leading AI teams who demand enterprise performance at scale.
- We provide a comprehensive toolkit for working with documents the way a human would, combining custom in-house and leading frontier models to power efficient and accurate document workflows.
Apply directly at Reducto →Create a free account for alerts like thisView Reducto immigration profile
This listing is sourced directly from Reducto's careers page and normalized into a canonical job model.