HungerRush
Collections Analyst
Houston, TX
Work authorization requiredDetected 3 hours ago
SalesforceAccountingExcelAR/VRCommunication
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16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
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About the role
- The Collections Analyst sits at the back of that pipeline:
Responsibilities
- Own day-to-day collections and dunning for an assigned portfolio of customer accounts.
- Process cash application and support monthly AR reconciliation and close.
- Create and apply payments for alternative payment structures.
- Manage customer communications related to early termination fees (ETF), including calculation questions and payment coordination.
- Escalate at-risk accounts and coordinate with third-party collections partners when internal efforts are exhausted.
- Partner with the Billing Systems & Controls Analyst and Manager, Collections & AR on reconciliation issues and recurring dispute patterns.
Requirements
- Experience with subscription or SaaS billing models.
- Experience with Salesforce, ZAB (Zone Advanced Billing), or High Radius/EIPP platforms.
- It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent.
Skills
- HungerRush is a leading provider of integrated restaurant technology solutions.
- Learn more at www.hungerrush.com.
Company info
- HungerRush 360 is our flagship cloud POS system that makes it easier to delight guests, drive loyalty, and manage restaurants from anywhere.
- The all-in-one system integrates digital ordering (including AI-powered text and talk ordering), delivery management, customer engagement, restaurant management, and payment processing features with flexible software designed to give operators more insight into their customers, more control over their operations, and more power to profitably grow their business.
- Position Overview:
- HungerRush is building a dedicated, proactive Order Management, Billing & AR organization - moving away from reactive, manual billing operations toward a structured, technology-enabled quote-to-cash function.
- The Collections Analyst sits at the back of that pipeline: once an invoice is generated, this role owns getting it collected, applied, and reconciled cleanly.
- You'll work closely with the Billing Systems & Controls Analyst (who owns the systems and reporting side of the same pipeline stage) and report to the Manager, Collections & AR.
- Essential Responsibilities and Duties:
- Process bank deposits across multiple accounts and reconcile against expected receipts.
- Review and process customer credit requests in line with approval policy.
Visa & Work Authorization
- This position is open to candidates who are authorized to work in the United States, without sponsorship, either now or in the future
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This listing is sourced directly from HungerRush's careers page and normalized into a canonical job model.