QGenda
Implementation Consultant, Scheduling
Atlanta, Georgia · Full-time
No sponsorshipDetected 100 days ago
SalesforceCRMExcelCustomer SuccessCommunicationCollaborationProblem SolvingOrganizational SkillsMicrosoft Office
About the role
- To learn more about QGenda, visit us at qgenda.com or follow us on Instagram or LinkedIn.
- You will be implementing our Scheduling product.
- You will use established best practices to address targeted business outcomes and ensure transfer of configuration knowledge to the Customer Success organization.
Responsibilities
- Prepares for and leads implementation & customer training calls as appropriate, documents final configuration of QGenda setup, and transfers knowledge effectively to Customer Success
- Maintain task plans and timelines in workflow management system and customer success platform (CSP)
- We can only succeed by bringing together diverse minds, thoughts, ideas and team members to create better solutions for our customers and make us a better company as a whole.
Requirements
- Experience You Bring
- Bachelor's degree
- Minimum 1.5 years of experience in a related field or function
- Ability to travel for customer meetings, conferences and other industry events
- Experience utilizing Salesforce or similar CRM software as well as Google Suite Products
- Proficiency in Microsoft Word, Outlook, Excel, PowerPoint, Smartsheet
- Engineering or other technical degree
- Applicants for this position must be authorized to work for any employer in the United States (U.S.), including being located in the US.
Nice to have
- Not Required, but Nice to Have
Compensation
- Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more
Benefits
- We offer a comprehensive total rewards package to support our full-time employees and their family's day-to-day needs, well-being and major life events, which includes:
- Fully company-paid options for medical (both in-person and virtual), dental and vision insurance
- Generous paid time off (PTO) policy to enjoy periods of uninterrupted rest and relaxation for a healthy work/life balance
- Paid parental leave for birth, adoption or permanent placement
- Annual Costco membership, cell phone stipend, commuter benefits, in-office perks and more
- QGenda delivers technology solutions to improve how healthcare is delivered and increase access - for everyone.
- We are committed to creating a culture of embracing diversity, inclusion and equity for all.
- Do not include any medical or health information in this email.
- Experience/exposure to the healthcare and IT ecosystem
Company info
- QGenda is redefining healthcare workforce management everywhere care is delivered. We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their workforce. Over 4,500 healthcare organizations have trusted us to help them make strategic workforce decisions through our unified software platform. With more than 800 employees across the US, we are united in our vision and culture to make a difference for our customers, while enjoying the day-to-day.
- At QGenda, we value our employees and their contributions toward the success of the business. We strive to create a dynamic work environment that fosters growth, innovation, and collaboration, where employees can be proud of the work they do and the impact it has on the healthcare industry.
- QGenda is headquartered in Atlanta.
- QGenda is redefining healthcare workforce management everywhere care is delivered.
- We're on a mission to empower the healthcare industry to better onboarding, deploy, and manage their workforce.
- Over 4,500 healthcare organizations have trusted us to help them make strategic workforce decisions through our unified software platform.
- With more than 800 employees across the US, we are united in our vision and culture to make a difference for our customers, while enjoying the day-to-day.
- At QGenda, we value our employees and their contributions toward the success of the business.
- We strive to create a dynamic work environment that fosters growth, innovation, and collaboration, where employees can be proud of the work they do and the impact it has on the healthcare industry.
- About Your Role
- Within our Technical Delivery Services (TDS) organization, we are looking for organized individuals that want to help carry out the TDS mission of enabling our healthcare customers to maximize the value of QGenda!
- Individuals that have a thirst for knowledge, a natural curiosity to learn and a desire to help customers solve their business objectives with technology.
- As an Implementation Consultant (IC) you are an integral part of the customer experience team and will focus on the most critical phase of the customer journey with QGenda, ensuring proper configuration for our Scheduling product.
Equal opportunity
- application process, please contact recruiting@qgenda.com and identify the type of accommodation or assistance you are requesting.
Visa & Work Authorization
- Applicants for this position must be authorized to work for any employer in the United States (U.S.), including being located in the US.
This listing is sourced directly from QGenda's careers page and normalized into a canonical job model.