Axalta
Technical Service Specialist
US-AL-Remote
Sponsorship not specifiedDetected 1 day ago
SalesAccount ManagementCustomer SupportPharmacy PracticeCommunicationTime Management
About the role
- The Technical Service Representative will provide in-house technical direction and assistance to customer regarding the use of product lines and basic application methods.
Responsibilities
- Serve as an expert in a single technology or have a working knowledge of multiple technologies that may support multiple sites.
- Assume liaison with sales by interacting with line management & personnel and developing a complete understanding of needs & operations and providing recommendations.
- Work closely with Axalta Technical and Manufacturing Teams to maintain product quality.
- Help customer manage inventory on - hand, including proper inventory rotation (FIFO) and order placement.
- If necessary, lead Axalta managed inventory program and mutual standard program which may require conducting at a minimum, monthly inventory counts with customer.
- If you believe you've encountered a fraudulent job posting claiming to represent our company, please include a link or screenshot and report it to TA-Support-Center@axalta.com.
- We've recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.
- Axalta may use technology-assisted tools, including artificial intelligence (AI), to support certain aspects of the recruitment and selection process.
- These tools may be used to help manage applications, identify job-related qualifications, and assist recruiter review.
Requirements
- Minimum 2 years in coatings production finishing lines or color matching and development.
- Expertise in color perception to tint materials and products effectively while being involved directly with color critical projects.
- Organizational and time management skills with ability to prioritize and assign work.
- Possess excellent communication skills, both written and verbal with demonstrated ability to communicate across all levels of the organization.
- Proficiency with MS Office.
- High School graduate or equivalent.
- Demonstrated industry and product applications experience.
- Primary kitchen cabinet segment experience is beneficial.
- Understanding of multiple application methods and equipment types in industry.
- Strong on-line color matching capability
- proficient with color computer & dispensing equipment.
- Strong customer service aptitude and teamwork skills.
- Courses in LSS is helpful.
- This is an active opening for which we are recruiting to fill immediately.
Skills
- Technical Service Specialist
- Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions.
Compensation
- Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year.
Company info
- We engineer technologies that protect customers' products - whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals - and add dimension and beauty with colorful finishes.
- We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.
- Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific.
- Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year.
- All hiring decisions involve human oversight and review.
- Recruitment Fraud Alert: We take candidate safety seriously.
- 2 - Professionals (EEO-1 Job Categories-United States of America)
- Provide intermediate technical direction and assistance to customers regarding the use of product lines and facilitates account management in coordination with Sales Team.
- Respond to complex questions and concerns from customers regarding product lines and general performance requirements.
This listing is sourced directly from Axalta's careers page and normalized into a canonical job model.