Alignment Healthcare USA, LLC

Manager, Pharmacy Technicians - Hybrid

Orange, CA · Staff+

Sponsorship not specified$59k-$88kDetected 30 days ago

CRMRecruitingPerformance ManagementLeadershipCommunicationMentoringMicrosoft OfficeClaims Management

About the role

Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail.
We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve.
Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them.

Supervise Pharmacy Technician Leads and pharmacy technicians to ensure timely and accurate completion of work supporting pharmacy operations.
Conduct performance evaluations and support corrective action processes as needed.
Collaborate with the Sr. Manager, Pharmacy Technicians to implement workflow improvements and operational policies.
Support audit readiness and ensure technician documentation meets internal standards.
Support various pharmacy programs and campaign activities.
This role ensures operational efficiency, supports the MAPD Pharmacy department's goals related to medication adherence and pharmacy quality, and collaborates cross-functionally to enhance member experience and outcomes.

Required: 3-5 years of experience as a pharmacy technician, with at least 1-2 years in a supervisory or lead role.
Required: High school diploma or equivalent required
Required: Strong leadership and team management skills.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear.
The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.

Call Center Management experience highly preferred, Experience in managed care, Medicare Part D, or pharmacy quality programs
Preferred: Call Center Management experience highly preferred, Experience in managed care, Medicare Part D, or pharmacy quality programs

Excellent communication and interpersonal abilities.
Proficient in workflow coordination, performance monitoring, and coaching.
Proficient in Microsoft Office Suite and pharmacy systems (e.g., claims platforms, CRM tools).
Required: Active Pharmacy Tech License or equivalent work experience
Essential Physical Functions:

$58,531.00 - $87,797.00 Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.

In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community.
Specific vision abilities required by this job include close vision and the ability to adjust focus.
Foster a culture of accountability and continuous learning through coaching, mentoring, and performance feedback.
Alignment Health is an

It takes an entire team of passionate and caring people, united in our mission to put the senior first.

Equal Opportunity/Affirmative Action Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.

This listing is sourced directly from Alignment Healthcare USA, LLC's careers page and normalized into a canonical job model.