Payoneer
Online Payment Relationship Manager
New York, US
Sponsorship not specified$120k-$190kDetected 8 days ago
RailsPerformance ManagementLeadershipAdaptability
About the role
- We operate at the intersection of operations, partnerships, and strategy, and work closely with teams across the company to keep our payment infrastructure running and evolving.
- In accordance with New York City Law, below is the annual base salary range for this position.
- Actual annual base salary is based on, but not limited to: experience, education, professional licenses, location and business needs.
Responsibilities
- Own and manage strategic relationships with acquirers, payment processors, card schemes, and other payment providers - serving as the primary point of contact and driving long-term partnership value.
- Proactively manage day-to-day and strategic engagement with external payment partners, including contract negotiations, performance reviews, escalations, and roadmap alignment.
- Monitor and evaluate partner performance against SLAs, commercial terms, and operational benchmarks.
- Identify gaps, drive remediation, and surface opportunities to expand or optimize existing partnerships.
- Act as our customer's partner on the inside
- Proven track record of managing relationships with acquirers, payment processors, or card scheme partners in a B2B or B2C environment.
Requirements
- 4-5+ years of experience in the online/mobile payments industry or a relevant fintech company - a must!
- Strong commercial acumen. experience with contract negotiations, partner governance, and performance management.
- Experience leading cross-functional projects end-to-end, with high attention to detail from planning through execution.
Skills
- About Payoneer
Compensation
- The annual base salary range for this position is
Benefits
- Use analytics and reporting to track partner health, transaction performance, and cost efficiency - translating insights into actionable recommendations for leadership.
- The position is eligible for health insurance, disability insurance, life insurance, 401k plan, paid-time off, and sick (and where applicable safe) leave.
- This position is also eligible for a discretionary year-end bonus.
- Learning what they need and creating what will help them go further.
- experience, education, professional licenses, location and business needs.
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This listing is sourced directly from Payoneer's careers page and normalized into a canonical job model.