Payoneer

Payoneer

Online Payment Relationship Manager

New York, US

Sponsorship not specified$120k-$190kDetected 8 days ago
RailsPerformance ManagementLeadershipAdaptability

About the role

  • We operate at the intersection of operations, partnerships, and strategy, and work closely with teams across the company to keep our payment infrastructure running and evolving.
  • In accordance with New York City Law, below is the annual base salary range for this position.
  • Actual annual base salary is based on, but not limited to: experience, education, professional licenses, location and business needs.

Responsibilities

  • Own and manage strategic relationships with acquirers, payment processors, card schemes, and other payment providers - serving as the primary point of contact and driving long-term partnership value.
  • Proactively manage day-to-day and strategic engagement with external payment partners, including contract negotiations, performance reviews, escalations, and roadmap alignment.
  • Monitor and evaluate partner performance against SLAs, commercial terms, and operational benchmarks.
  • Identify gaps, drive remediation, and surface opportunities to expand or optimize existing partnerships.
  • Act as our customer's partner on the inside
  • Proven track record of managing relationships with acquirers, payment processors, or card scheme partners in a B2B or B2C environment.

Requirements

  • 4-5+ years of experience in the online/mobile payments industry or a relevant fintech company - a must!
  • Strong commercial acumen. experience with contract negotiations, partner governance, and performance management.
  • Experience leading cross-functional projects end-to-end, with high attention to detail from planning through execution.

Skills

  • About Payoneer

Compensation

  • The annual base salary range for this position is

Benefits

  • Use analytics and reporting to track partner health, transaction performance, and cost efficiency - translating insights into actionable recommendations for leadership.
  • The position is eligible for health insurance, disability insurance, life insurance, 401k plan, paid-time off, and sick (and where applicable safe) leave.
  • This position is also eligible for a discretionary year-end bonus.
  • Learning what they need and creating what will help them go further.
  • experience, education, professional licenses, location and business needs.

This listing is sourced directly from Payoneer's careers page and normalized into a canonical job model.