Onehealth

Onehealth

Program Manager Autism & Montessori Kids Division

Ottawa, Ontario · Full-time

Sponsorship not specified$30k-$40kDetected 21 days ago
BudgetingLeadershipCommunicationMentoring

About the role

  • This role ensures seamless intake, onboarding, service planning, scheduling, provider matching, billing, and clinical coordination.
  • The Program Manager serves as a key leader in supporting families, providers, and staff while ensuring compliance with quality, financial, and legislative standards.
  • Ensure onboarding documentation is fully completed, filed, and signed off by administrative staff.

Responsibilities

  • The Program Manager is accountable for providing leadership, support, and oversight of the day-to-day operations within the Autism and Montessori Kids division at OneHealth.
  • Lead the intake and onboarding of 30-40 new clients within the Autism & Montessori Kids division.
  • collaborate with families and clinical supervisors to align client needs with qualified providers.
  • Manage scheduling and rescheduling, ensuring sessions are aligned with provider availability, family needs, and service authorizations.
  • Partner with marketing to deliver workshops and campaigns that engage families and support community awareness.
  • Collaborate with clinical supervisors, senior therapists, and instructor therapists to ensure treatment plans are implemented with fidelity.
  • Develop and maintain service plans with the clinical team.
  • Ensure all support provided aligns with person-directed plans that respect dignity, rights, and well-being.
  • Lead weekly clinical team meetings to review service delivery, assignments, and quality standards.
  • Manage the recruitment, onboarding, and training of staff and providers.

Requirements

  • Experience with service planning, budgeting, billing, and scheduling.
  • Strong knowledge of Autism Spectrum Disorder and evidence-based treatment models.
  • Knowledge of Ontario's relevant legislation (ESA, OHSA, Social Inclusion Act).
  • Experience with residential/respite or therapy center programs is an asset.
  • College Diploma or Bachelor's degree in Human Services, Education, Psychology, or related discipline.
  • Training or certification in CPI (Crisis Prevention), Conflict Management, Leadership, Disability Studies, or ABA is an asset.
  • Minimum 5-7 years of supervisory/management experience, preferably in autism services, education, or developmental services.
  • Demonstrated skills in people management, coaching, and staff development.
  • Competency with scheduling and database systems.
  • Bilingualism in English and French considered an asset.
  • 📍 Location: OneHealth Montessori Kids Centre - Ottawa, Ontario 💼 Employment Type: Full-Time 📊 Compensation: Based on experience

Compensation

  • Based on experience

Benefits

  • Ensure staff follow the Employment Standards Act, Occupational Health & Safety Act, Services and Supports to Promote the Social Inclusion of Persons with Developmental Disabilities Act, and other relevant regulations.

This listing is sourced directly from Onehealth's careers page and normalized into a canonical job model.