LendingClub

Director, Product Management – Digital Engagement

San Francisco, CA · Director

Sponsorship not specified$219k-$250kDetected 29 days ago

Data ScienceA/B TestingProduct ManagementProduct StrategyHRISResearchLeadershipCommunicationCollaboration

About the role

Define an outcome driven roadmap that increases engagement, builds daily value for members, and strengthens long term relationships
Partner with leaders across Product, Marketing, Credit, and Risk to align engagement strategy with company priorities
Lead teams to deeply understand member financial behaviors through qualitative and quantitative research
Guide the design and execution of experiments such as A/B tests, feature trials, and behavioral interventions to validate product hypotheses
Partner with Data Science and Research teams to define success metrics and measure behavioral outcomes
Identify opportunities to combine LendingClub's proprietary data with aggregated financial data to deliver differentiated member insights

12+ years of product management experience, including 8+ years in people management
Strong background in fintech, financial services, or similarly complex and regulated environments
This includes 0 to 1 exploration, growth and scaling, and products used by millions
Comfortable operating both strategically and hands on with product teams.
Experience working with financial data, aggregation platforms such as Plaid, Finicity, or MX, or similar ecosystems is a strong plus
Active engagement with AI tools, especially as it relates to product development.
Excellent communicator who can align teams and influence senior leaders with clarity and credibility
Proven ability to hire, coach, and scale strong product teams

The target base salary range for this position is 219,000-250,000.
The base salary of the role will be determined by job-related knowledge, experience, education, skills, and location.
Base salary is just one part of LendingClub's Total Rewards package.
You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).

This leader will define and advance our vision for banking that clears the way for people to achieve more through digital-first products that are fast, simple, and help them take action on their own terms.
This includes shaping long term vision while also diving into product details, reviewing designs, defining experiments, or prototyping ideas when helpful.
You may also be eligible for long-term awards (equity) and an annual bonus (which is based on company performance, employee performance and eligible earnings).
Product Vision & Strategy
Develop and champion a clear vision for Digital Engagement across LendingClub's member experience
Build a culture of rapid learning and evidence-based product decisions

We are looking for a Sr Director of Product Management, Digital Engagement to lead the strategy, roadmap, and execution of engagement driving experiences across the LendingClub app and member ecosystem (across web and mobile).
While this is a senior leadership role, we are looking for a builder leader who stays close to the product.
This includes early exploration (0 to 1), growth and scaling (1 to 10), and large-scale products used by millions of customers.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application process.
We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job

If you need assistance or an accommodation due to a disability, please contact us at interviewaccommodations@lendingclub.com.
equal opportunity employer and dedicated to diversity, equity, and inclusion in the workplace.

This listing is sourced directly from LendingClub's careers page and normalized into a canonical job model.