Guild Garage Group

Dispatcher

Door Serv Pro - Inwood, WV

Sponsorship not specifiedDetected 15 days ago

Customer SupportCommunication

About the role

Now Hiring: Experienced Dispatcher - Join Our Fast-Paced, Customer-Focused Team!
Are you a skilled communicator and natural multitasker with a knack for staying organized under pressure?
You may opt out of receiving text messages at any time by replying STOP.

Optimize technician routes to reduce travel time, cut costs, and prevent call backs.
Document customer interactions and ensure timely follow-ups by the appropriate team members.
Be prepared to work extended hours as needed and maintain high levels of customer satisfaction.
Take on additional tasks as assigned to support team success.

High School Diploma or equivalent required.
Strong multitasking skills and ability to adapt in a fast-paced, ever-changing environment.
Collaborative, team-oriented mindset with the ability to work across departments.
Strong computer proficiency and ability to learn new systems quickly.
All candidates are required to undergo pre-employment Background and Drug Screenings, as well as a Motor Vehicle Record Check.
Excellent communication skills-both written and verbal.
A proactive problem-solver who stays calm under pressure.
Solid understanding of contracts, warranties, and internal policies.
Benefits - Health, Vision, Dental, PTO, Holidays, 401k and matching
Employee Discount
Employee Referral
You will be part of a world class family of residential services brands, that invests heavily in training and developing our people to position for continued success
Our focus on growth will create many opportunities to take on more responsibilities and develop into senior roles

These amounts are not guaranteed and should in no way be construed as a salary offer.

Manage and update schedules in real-time while maintaining ongoing communication with technicians, customers, and management.
Serve as a key point of contact-explaining services, answering scheduling questions, and helping customers understand home warranty policies.

This listing is sourced directly from Guild Garage Group's careers page and normalized into a canonical job model.