armstrongfluidtechnology

armstrongfluidtechnology

After Sales Technical Support Advisor

Toronto, Ontario

Sponsorship not specifiedDetected 20 days ago
Process ImprovementCustomer SupportLeadershipCommunicationProblem SolvingPublic Speaking

About the role

  • Imagine working at the forefront of innovation in fluid-flow technology, with over 1,400 colleagues across the globe, and contributing to a legacy of excellence that spans eight manufacturing facilities on four continents.
  • Every day offers the chance to make a meaningful contribution to a more sustainable future, driving innovations that help lower global carbon footprints.
  • Together, we're creating a legacy that goes beyond business-one that's changing the world for the better.

Responsibilities

  • Experience in technical support and/or customer service. Public speaking and training experience are assets.
  • Here, you'll have the opportunity to push boundaries, tackle exciting challenges, and develop cutting-edge solutions that promote energy efficiency and reduce environmental impact.
  • You will provide cost-effective solutions, conduct impactful training seminars, collaborate with internal teams to drive product and process improvements, and ensure smooth commissioning of Armstrong equipment at project sites.

Requirements

  • University degree in electrical or building controls/automation with a minimum of 3 years' experience in the related field.
  • Alternatively, an HVAC diploma/degree or five (5) years of HVAC/Controls industry experience will be considered.
  • At least two (2) years of experience working with engineering, manufacturing, and distribution operations in an industrial environment.
  • Familiarity with building automation communication protocols such as BACnet and Modbus is required.
  • Perform additional departmental assignments as required.

Skills

  • Experience with Tridium Niagara and wireless networking is a definite asset.
  • Strong technical aptitude with the ability to work independently and collaboratively in a fast-paced, evolving environment.
  • Creative problem-solving skills and ability to conduct root cause analysis.
  • Ability to break down complex problems into simplified solutions and provide clear, well-thought-out recommendations.
  • Excellent communication skills with the ability to engage in open and authentic discussions in all situations.

Company info

  • Armstrong Fluid Technology is more than just a leader in our industry; we are a community of the brightest and most creative minds, driven by a shared mission to engineer the future and safeguard our planet.
  • As part of our team, you'll be immersed in an environment that fosters growth, creativity, and collaboration.
  • The Technical Support and Field Service Specialist role is key to delivering expert technical support and resolving equipment issues for local customers.

This listing is sourced directly from armstrongfluidtechnology's careers page and normalized into a canonical job model.