Commure

Commure

Senior Operations Manager, Automation Development

Mountain View, CA · Senior · Full-time

Sponsorship not specifiedDetected 33 days ago
PythonSQLData AnalysisNLPLLMsAccount ManagementValuationPatient CareCommunicationProblem SolvingCritical Thinking

About the role

  • We're looking for a builder - someone who loves solving hard operational problems with code, data, and product intuition.
  • Part consultant, part product thinker, part data analyst, you'll help us automate and scale traditionally manual workflows that underpin healthcare operations - from claim submissions to payment posting.
  • This role sits at the intersection of product, data, and implementation.

Responsibilities

  • Own high-impact processes: Own one or more automation surfaces end-to-end: instrumentation, workflow mapping, SQL/data analysis, tool changes, experiment evaluation, rollout, monitoring, and post-launch debugging.
  • Design and automate workflows: Use SQL, APIs, scripts, and emerging tools (including LLMs and harnesses) to automate manual claim-related workflows and improve scalability
  • Collaborate cross-functionally: Work closely with Product, Engineering, and Account Management to influence roadmap priorities and scale successful solutions
  • Analyze and optimize: Build dashboards and reporting pipelines to monitor productivity, quality, and financial outcomes
  • Strong SQL fluency - comfortable querying, analyzing, and structuring data to drive insights and automation
  • able to diagnose root causes and design scalable solutions
  • Proven ability to manage complex projects end-to-end, working autonomously in ambiguous, fast-changing environments
  • Human-in-the-Loop Design
  • Experience building or integrating workflows via APIs, Python, or web automation tools (Zapier, Retool, custom scripts, etc.)
  • You validate dashboard queries before trusting the output.

Requirements

  • You work comfortably with raw logs, database records, and edge cases.
  • 3+ years of experience in operations, consulting, or data-heavy roles at a tech company or fast-paced startup

Nice to have

  • Prompt Iteration
  • Failure Analysis
  • Hallucination / Leakage / Overfitting Risks
  • Confidence Thresholds
  • Production Monitoring
  • Experience with agentic workflow development, building orchestration scripts and validation scripts, and working with the cloud

Skills

  • Use SQL, APIs, scripts, and emerging tools (including LLMs and harnesses) to automate manual claim-related workflows and improve scalability

Compensation

  • Today, 500,000+ clinicians across 500+ healthcare organizations nationwide trust Commure to handle $25B+ in annual claims and support over 200 million patient interactions.

Benefits

  • Experience in healthcare operations, claims, or billing systems
  • Bonus: Experience with AI Automation Infrastructure, such as:
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This listing is sourced directly from Commure's careers page and normalized into a canonical job model.