NewRez
Senior Director Product - Non-Mortgage
NY - New York - 817 Broadway · Director · Contract
Sponsorship not specified$139k-$260kDetected 21 days ago
ComplianceProduct ManagementProduct StrategyPerformance ManagementLeadershipCommunicationMicrosoft Office
About the role
- This role is accountable for ensuring products are delivered on time, integrated seamlessly into the Newrez ecosystem, and operated with strong performance, customer experience, and financial discipline.
- Success in this role requires strong program execution, operational rigor, cross-functional leadership, and a relentless focus on outcomes, adoption, and performance.
- Responsible for the execution and delivery of non-mortgage products, ensuring on-time, high-quality launches and operational readiness.
Responsibilities
- Own the P&L and Partner Relationship of Non-Mortgage Products. Responsible for the execution and delivery of non-mortgage products, ensuring on-time, high-quality launches and operational readiness.
- Partner with Technology and Servicing to ensure seamless system integration, scalability, reliability, and performance.
- Lead go-to-market execution in partnership with Marketing and Sales, ensuring activation plans, training, and support structures are in place.
- Own post-launch performance management, driving adoption, customer experience, operational efficiency, and financial results.
- Establish and manage KPIs, dashboards, and reporting to monitor product performance and identify areas for optimization.
- Manage vendor and partner execution, ensuring delivery against contractual commitments, timelines, and performance expectations.
- Perform related duties as assigned by management.
- Drive end-to-end product implementation, including requirements definition, delivery coordination, testing, launch readiness, and go-live execution.
- The Newrez Employee Emergency and Disaster Fund is a program to support our team members experiencing hardships
- Through Newrez NOW, our Corporate Social Responsibility program, you'll have opportunities to give back, lead, and make a difference.
Requirements
- 10+ years of experience in product management, program management, or delivery leadership within financial services, fintech, or a scaled consumer platform.
- Proven track record of executing and launching consumer financial products in complex, regulated environments.
- Experience owning product delivery outcomes, including timelines, adoption, and operational performance.
- Constant repetitive motions required for operating a computer, such as typing and managing phone calls.
Nice to have
- Bachelor's degree required
- advanced degree (MBA or related field) preferred.
Skills
- Excellent operational discipline with focus on timelines, milestones, and delivery quality.
- Effective cross-functional leadership and stakeholder management.
- Strong communication skills; ability to clearly articulate delivery plans, risks, and outcomes.
- Detail-oriented with strong follow-through and accountability.
- High degree of business acumen and technical fluency.
- Strong interpersonal and influencing skills; collaborative working style.
- Proficient in Microsoft Office and product/program management tools.
- Skills, Abilities, and Knowledge:
Compensation
- for this position may also include other elements, including medical, financial, various paid time off benefits, and a bonus based on individual and company performance, variable or annual.
- 138,500.00 - 259,680.00
Benefits
- Medical, dental, and vision insurance
- Health Savings Account with employer contribution
- 401(k) Retirement plan with employer match
- Paid Maternity Leave/Parental Bonding Leave/Caregiver Leave
- Tuition & Certification reimbursement
- We offer benefits, programs, and perks that support you in every aspect of your life.
- 1 company-paid Volunteer Time Off day (with over 40,000 volunteer hours contributed since our inception)
- Qualifications and Education
Company info
- At Newrez, we bring big thinkers and caring doers together to make home happen. We're a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive - and that's why we invest in your growth, wellbeing, and ability to make an impact.
- Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.
- Newrez is seeking an execution-focused Senior Director of Product - Non-Mortgage to manage and drive the delivery, launch, and scaling of non-mortgage products that extend our homeowner value proposition. This role is accountable for ensuring products are delivered on time, integrated seamlessly into the Newrez ecosystem, and operated with strong performance, customer experience, and financial discipline.
- At Newrez, we bring big thinkers and caring doers together to make home happen.
- We're a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other.
- We believe that when our people thrive, homeowners thrive - and that's why we invest in your growth, wellbeing, and ability to make an impact.
- Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication.
- We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.
- Matching Gifts Program - dollar-for-dollar up to $1,000
- Access to grants, nonprofit resources, and volunteer opportunities
- More than $6,000,000 donated since 2020
- 1 in 5 employees participates in at least one Employee Resource Group (ERG)
Equal opportunity
- We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status.
- Different makes us better.
- CA Notice at Collection
This listing is sourced directly from NewRez's careers page and normalized into a canonical job model.