Brillio

Payments Operations Specialist - R01568191

Chicago, Illinois, United States

Sponsorship not specifiedDetected 9 days ago

ComplianceStakeholder ManagementCommunicationProblem Solving

About the role

This role is responsible for ensuring accurate payment operations, supporting fraud prevention and risk controls, and driving operational efficiency across the payment lifecycle.

Support payment processing activities, including ACH/NACHA file reviews, payment tracking, and reconciliations.
Support fraud prevention, sanctions screening, dispute management, and regulatory compliance processes.
Collaborate with internal stakeholders to resolve payment-related issues and support operational objectives.
As a consultant within the DE team, you will work with our clients to define their digital strategy and execution roadmap, and design and implement differentiated digital solutions to help deliver measurable value.

2+ years of experience in Payments Operations, Financial Services Operations, Payment Processing, Risk Operations, Fraud Prevention, Compliance, KYC, Trust & Safety, or related operational functions.
Experience investigating payment-related issues and conducting root-cause analysis.
Ability to work effectively in a fast-paced, high-volume operational environment.
Experience with payment processing, transaction reviews, and reconciliations.
Knowledge of ACH/NACHA operations, KYC, fraud prevention, and compliance processes.
Ability to work independently while collaborating effectively with cross-functional teams.

Experience supporting fintech, banking, payments, marketplace, or financial services environments.
Familiarity with payment disputes, refunds, transaction monitoring, and operational controls.
Experience working with compliance and regulatory requirements related to payments.
Individual Contributor position
PPE: https://www.brillio.com/platform-and-product-engineering/
DAE: https://www.brillio.com/services-data-analytics/
CES: https://www.brillio.com/services-customer-experience-services/
DI: https://www.brillio.com/services-digital-infrastructure/

Communicate with customers as needed to support payment verification and authorization activities.
We are seeking a Payments Operations Specialist to support payment processing, customer verification, reconciliations, compliance reviews, and payment-related issue resolution.

Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.
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Equal Employment Opportunity Declaration

This listing is sourced directly from Brillio's careers page and normalized into a canonical job model.