Polene Paris
Assistant Store Manager - Chicago
Chicago
Sponsorship not specified$60k-$70kDetected 37 days ago
CRMBusiness DevelopmentProcurementInventory ManagementPerformance ManagementCustomer SupportLeadershipCommunicationMentoring
About the role
- Polène boutiques immerse clients in our unique universe, attracting a high-end, international clientele.
Responsibilities
- Support the Store Manager in driving sales performance and achieving store revenue targets.
- Deliver and maintain an exceptional customer experience that reflects Polène's luxury standards.
- Support the development of long-term client relationships and clienteling initiatives.
- Support daily store operations and ensure adherence to company policies and procedures.
- Collaborate with headquarters teams to maintain operational and strategic excellence in-store.
- Support customer service processes including repairs, warranties, returns, and exchanges.
- Ensure the boutique maintains exceptional visual merchandising and presentation standards.
- Lead by example on the sales floor and embody the values of Maison Polène.
- Support coaching, development, and performance management of the boutique team.
Requirements
- Minimum 3-5 years of retail leadership experience, preferably within a luxury retail environment.
- Proficiency in Microsoft Office and Google Workspace.
Nice to have
- Experience supporting store openings is a plus.
- Fluent in English
- additional language skills are a plus.
Compensation
- Competitive annual salary range of $60,000 - $70,000, plus bonus incentive.
- Monthly and quarterly performance bonuses.
- Employee discount on our full range of leather goods and jewelry.
- Opportunities for growth within our expanding U.S. retail network.
- A supportive, inclusive culture rooted in craftsmanship, creativity, and teamwork.
- If you're passionate about luxury retail, team leadership, and helping build a best-in-class client experience from the ground up, we invite you to join us as we launch Polène's Chicago boutique on Oak Street this winter.
Benefits
- Competitive annual salary range of $60,000 - $70,000, plus bonus incentive.
- Monthly ICHRA medical stipend, allowing employees to choose the plan that works best for them.
- Dental and vision insurance with employer contributions.
- Paid Time Off, including vacation and sick time.
- Complimentary ClassPass membership to support employee wellness, fitness, and work-life balance.
- Commuter benefits for transit (pre-tax, where applicable).
- Assist with inventory management in coordination with the stock team and Procurement Officer.
Equal opportunity
- Polène is an equal opportunity employer.
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This listing is sourced directly from Polene Paris's careers page and normalized into a canonical job model.