Dna

Manager, Client Experience Digital

New York, New York, United States · Staff+

Sponsorship not specifiedDetected 76 days ago

Content CalendarsCommunicationAdaptabilityMicrosoft Office

About the role

We have a simple but powerful belief: every patient, disease and therapy is different - therefore every message, stakeholder, and challenge needs to be approached in a unique way.
You will be a conceptual thinker with exceptional organizational and prioritization skills.
The ideal candidate will have broad interest in the full remit of healthcare communications, including social/digital, earned media, data and regulatory milestones, and unbranded disease awareness programming.

Support day-to-day digital strategy for a major client across a portfolio of brands, becoming an expert on our clients' business and understanding how their communications objectives help achieve business goals.
Write content briefs, oversee social media content calendars and develop project timelines
Manage client status & internal status documents from a digital perspective
Attend and speak on client calls, offering strategic counsel with digital lead support
Be a demonstrated self-starter and work well within a highly collaborative, multi-disciplinary team to deliver client success

Familiarity with data and regulatory milestone communications
Strong understanding of the relationship between traditional public relations and the use of current online/digital technology and social media
Experience with clients and accounts that are measurement and evaluation driven

Maintain a keen interest in current industry trends, and act as a thought leader in elevating these trends to directly and indirectly affect clients and our digital health practice

A fast-growing, small agency with big reach.
We are made up of:
Conversation-starters
Storytellers
Strategist
Digital natives
PhD-level scientists
Writers
Designers
Builders
What You Will Be Doing:
Our team is seeking a Manager with client experience and healthcare communications expertise to serve as a counselor to our clients for one of our largest and fastest growing accounts.
As a Manager, you will be responsible for developing and executing strategic integrated communications programs, supporting overall strategy, and advising healthcare clients.
In addition, you should have an agency background in healthcare communications with experience working on pharmaceutical products and/or disease education programs, as well as knowledge of the media landscape and considerations in this space.
Additionally, the ideal candidate will have a specific interest or experience in celebrity campaigns.
Other responsibilities include, but are not limited to:
Coordinate with account, sci comms, analytics and influencer teams
Off a baseline understanding of digital analytics and measurement performance-driven insights for social, influencer and digital platforms
What We Are Looking For:
Experience working on multi-disciplinary (holistic) healthcare communication initiatives, ideally including disease education campaigns

The Weber Shandwick Collective is proud to be an Equal Opportunity/Affirmative Action employer.
We make our careers website accessible to any and all users. If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com. This email address is not for general employment inquiries or vendors
rather it is strictly for applicants who require special assistance accessing our employment website. Due to volume, messages sent to this email address that are not related to an accommodation cannot be answered.
If you need an accommodation to participate in the application process, please contact us at JobAppAccommodation@ipgdxtra.com.

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This listing is sourced directly from Dna's careers page and normalized into a canonical job model.