pmtbox
Risk Specialist
Orem, UT
Sponsorship not specifiedDetected 63 days ago
Customer SuccessCustomer SupportLeadershipCommunicationProblem Solving
About the role
- Most risk operations job descriptions read like a checklist of investigations, escalations, and queue management tasks.
- We're a VC-backed fintech with over 1,000 active clients, a small high-performing team, and big ambitions.
- This is not a traditional "work the queue" risk role.
Responsibilities
- We're making payments the most powerful tool in commerce-come build with us.
- At pmtbox ("Payment Box"), we're building a fintech platform that helps businesses intelligently manage payments-related risk, fraud, chargebacks, card declines, and related operational workflows.
- This role sits at the intersection of risk operations, fraud analysis, customer support, operational problem-solving, and systems thinking.
- If you want to help create what comes next, we'd love to meet you.
Company info
- We're looking for a Risk Specialist who wants to help build, not just monitor, a world-class risk operations function.
- You'll work closely with Founders and Leadership, Operations, Engineering, Customer Success, and enterprise customers.
- We're looking for people who are energized by that environment rather than frustrated by it.
This listing is sourced directly from pmtbox's careers page and normalized into a canonical job model.