IOA

Outreach & Engagement Specialist

Napa, CA

Sponsorship not specifiedDetected 5 days ago

Communication

About the role

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place.
Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars.
We encourage you to learn more about IOA by visiting us here.

Maintain contact with new enrollees until engagement with lead care manager.
Maintain open communication with supervisor to track referral and enrollment statuses across programs.
The Outreach & Engagement Specialist is responsible for outreaching and engaging newly authorized enhanced care management clients with the goal of enrollment to assign to a lead care manager.

Institute on Aging reserves the right to revise job descriptions or work hours as required.
Lived experience in community served and/or with client experience.

Range: $32 - $34/Hourly
This amount is not necessarily reflective of actual compensation that may be earned, nor a promise of any specific pay for any specific employee, which is always dependent on actual experience, education and other factors.
This range does not include any additional equity, benefits, or other non-monetary compensation which may be included.

With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission.
Initiate telephonic contact with newly eligible enhanced care management potential clients after authorization received by the health plan.
Responsible for providing education to potential clients and community organizations about program and services provided.
Ensure accurate and timely documentation in program's electronic health record of all outreach activity.

Engage in culturally and linguistically appropriate client services as part of community served by program.

This listing is sourced directly from IOA's careers page and normalized into a canonical job model.