ONE Federal Solution
Functional Analyst / Tier 2 Helpdesk
Arlington, Virginia, United States
Sponsorship not specifiedDetected 1 day ago
ExcelVendor ManagementProcurementCustomer SupportManual TestingCommunicationProblem SolvingMicrosoft Office
> stay_score
odds of building a lasting career here
16Unrated
Cap-exempt (no lottery)0
Sponsors this role0
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70
No strong sponsorship signal in the public record yet. In the full product we resolve the exact legal entity and show its filing history with a confidence score — treat as unverified until then.
Lottery odds assume a STEM candidate.
Personalize to your clock →> community_outcomes
No reports yet — be the first to help the next applicant.
About the role
- One Federal Solution is seeking an experienced Functional Analyst / Tier 2 Helpdesk to support a Government Client in Arlington, VA. The successful candidate will provide Tier 2 Helpdesk support for Momentum (UFMS) and FIRST financial management applications, serving as a functional expert responsible for troubleshooting complex user issues, supporting
- system enhancements, performing testing activities, and ensuring the continued effectiveness of enterprise financial systems. This position requires a strong customer service mindset, analytical problem-solving skills, and hands-on experience supporting federal financial management applications. Key Responsibilities Provide Tier 2 Helpdesk support for
Responsibilities
- Provide Tier 2 Helpdesk support for Momentum (UFMS) and FIRST financial management applications.
- Gather, analyze, and document business and functional requirements.
- Perform system testing, regression testing, and user acceptance testing for application updates and enhancements.
- Support Vendor Management processes within the financial management system.
- Support G-Invoicing processes and resolve functional issues related to federal financial transactions.
- Develop, update, and maintain user guides, training materials, and system documentation.
- Provide excellent customer support while communicating technical information clearly to end users.
Requirements
- Bachelor's degree from an accredited college or university.
- Minimum of 5 years of progressive professional experience supporting enterprise financial management systems.
- Prior experience supporting Momentum (UFMS) is required.
- Prior experience supporting FIRST financial management applications is required.
- Experience conducting system testing, regression testing, and user acceptance testing.
- Experience gathering and documenting business requirements.
- Experience supporting user security administration and access management.
- Proficiency with Microsoft Office applications, including Word, Excel, Outlook, and PowerPoint.
Nice to have
- Experience supporting DEA, DOJ, or other Federal Government financial management environments.
- Experience with G-Invoicing.
- Experience supporting Vendor Management within Momentum or UFMS.
- Experience working directly with software developers and technical teams.
- Knowledge of federal financial management policies and procedures.
- About One Federal Solution One Federal Solution (OFS) is an innovative Professional Services provider with over 20 years of experience supporting Defense and Civilian agencies.
- OFS specializes in Business Intelligence, Acquisition and Procurement, and other Professional Services.
- This position requires a strong customer service mindset, analytical problem-solving skills, and hands-on experience supporting federal financial management applications.
Company info
- Collaborate with customers, developers, and technical teams throughout the software development lifecycle.
Apply directly at ONE Federal Solution →Create a free account for alerts like thisView ONE Federal Solution immigration profile
This listing is sourced directly from ONE Federal Solution's careers page and normalized into a canonical job model.