Asmglobal
Usher/Ticket Taker (U)
Brooklyn, NY · Part-time
Sponsorship not specifiedDetected 6 hours ago
ExcelCustomer SupportCommunicationCollaborationProblem SolvingAdaptability
About the role
- Congratulations on taking the first step toward embarking on an exciting new adventure at Barclays Center!
- We're dedicated to nurturing our team members and empowering them to thrive in an environment where innovation, collaboration, and a love for sports entertainment intersect.
- If you're someone who lives and breathes events, fueled by an unwavering passion for creating magic in every moment, then we want you to join us in shaping the future of live entertainment.
Responsibilities
- Perform a variety of duties, often changing from one task to another, without the loss of efficiency or composure.
- Maintain company confidentiality.
- Must maintain a neat, well-groomed appearance that conveys professionalism at all times.
Requirements
- At least 18 years of age.
- Must have reliable transportation to and from Barclay's Center for scheduled shifts.
- Must have the ability to read, write and understand English in a working environment.
- Ability to take direction well and work well with others.
- Must be available to work at least 70% of events per month
Skills
- Desires to listen attentively and respond empathetically to guests and colleagues.
- Enjoys conveying information clearly, confidently, and with warmth.
- Wants to communicate with clarity and precision to ensure understanding.
- Guest-Centric Approach:
- Values putting guests at the center of all actions and decisions.
- Likes anticipating guest needs and consistently exceeding expectations.
- Proactive Problem-Solving:
- Desires to identify and resolve issues creatively and efficiently.
- Enjoys handling guest concerns with empathy and professionalism, turning challenges into opportunities.
- Likes taking initiative to address potential problems before they escalate.
- Meticulous Attention to Detail:
- Wants to pay close attention to details that contribute to guest satisfaction.
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This listing is sourced directly from Asmglobal's careers page and normalized into a canonical job model.