Rockwell Automation

Rockwell Automation

Medium Voltage Products Supervisor, Remote Support

Cambridge, Ontario, Canada · Mid

Sponsorship not specified$92k-$115kDetected 5 days ago
Project ManagementCustomer Support

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odds of building a lasting career here

45Sponsors, lottery-bound
Cap-exempt (no lottery)0
Sponsors this role72
Entry-level history0
PERM / green-card track0
Lottery odds (Level II)66
Fits your clock70

Sponsors, but it's cap-subject — you still face the weighted lottery (~30% per draw at Level II). Good if you win; have a cap-exempt backup on your list.

Lottery odds assume a STEM candidate.

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Employer immigration record

from this employer's Department of Labor filings

Green-card filing pattern in this occupation

Context, not a finding about this posting: of this employer's 11 green-card filings in this occupation, 100% were for a worker who already held the job.

Green-card follow-through: 100%

Of 8 labor certifications old enough to have been used, 0 expired without the employer filing the next step. Median time from filing to decision: 510 days.100% of their filings were for a worker who already held the job.Only certifications past the 180-day window are counted — recent ones cannot have expired yet.

Files H-1B transfers

3 transfer filings in the last year, covering 3 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • Currently our business changing and turning us to transit to a global operation, that means an strong interaction with same teams in other regions.
  • You may be involved in customer installation and training programs discussions.
  • Supervise engineers who respond to situations where standard procedures have failed to isolate or fix problems in non-functioning equipment or systems.

Responsibilities

  • Develop a sustainable strategy and lead implementation of integrated support into MV products and other product families correlated.
  • Similar for French Canada Team and providing support to non-direct reports supporting the same product line in other regions.
  • Improve terms of efficiency of support processes, customer satisfaction and the application of tools for management and optimization.
  • Ensure technical support engineers are current with the latest upgrades and new releases.
  • Experience leading core Medium Voltage Drives or Low Voltage Drives teams.

Requirements

  • Bachelor's Degree or Equivelant Years of Relevant Work Experience
  • The ability to travel up to 10% of the time.

Nice to have

  • The Preferred - You Might Also Have:

Compensation

  • Experience will be the determining factor for position level and compensation.

Benefits

  • Health Insurance including Medical and Dental
  • Health Care Spending Account (HCSA - dependent on the plan chosen)
  • Retirement plans
  • Volunteering Time off
  • Employer Paid DC Pension
  • Maternity and Parental Leave Top-Up
  • Fitness Reimbursement Program
  • Flexible Work Schedule where you will work with your manager to enjoy a work schedule that can be flexible with your personal life.This position is part of a job family.
  • For this role, the Base Salary Compensation is from $92,080 - $115,100 with an annual target bonus of 5% of base salary.
  • Actual pay will be based on factors such as skills, knowledge, education, and experience.

Company info

  • Rockwell Automation is a global technology leader focused on helping the world's manufacturers be more productive, sustainable, and agile.
  • With more than 28,000 employees who make the world better every day, we know we have something special.
  • Behind our customers - amazing companies that help feed the world, provide life-saving medicine on a global scale, and focus on clean water and green mobility - our people are energized problem solvers that take pride in how the work we do changes the world for the better.
  • We welcome all makers, forward thinkers, and problem solvers who are looking for a place to do their best work.
  • And if that's you we would love to have you join us!
  • Follow up with unsatisfied customers to ensure issues are resolved and the customers are satisfied

Equal opportunity

  • We are an Equal Opportunity Employer including disability and veterans.
  • If you are an individual with a disability and you need assistance or a reasonable accommodation during the
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This listing is sourced directly from Rockwell Automation's careers page and normalized into a canonical job model.