DuPont

DuPont

Cyrel® North American Equipment Service Manager

Wimington, Delaware · Senior

Sponsorship not specifiedDetected 123 days ago
SalesforceCRMCustomer SupportLeadershipCommunicationProblem Solving

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Cap-exempt (no lottery)0
Sponsors this role70
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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About the role

  • As the Cyrel® North American Equipment Service Manager, you will support the Flexographic Solutions business by ensuring equipment reliability, maximizing uptime, and delivering high-quality customer support.

Responsibilities

  • Provide technical support across equipment installation lifecycle (pre, during, post)
  • Partner with Sales to align technical solutions with customer requirements
  • Collaborate with global experts and OEM partners to resolve issues

Requirements

  • 10+ years in flexographic printing and equipment service
  • Analytical mindset with ability to interpret data and provide recommendations
  • Experience with Salesforce, ServiceMax, or similar CRM
  • Familiarity with invoicing and service-related financial processes

Nice to have

  • Bachelor's degree in Engineering, Industrial Technology, or related field
  • Join our Talent Community to stay connected with us!
  • DuPont is an equal opportunity employer.
  • If you need a reasonable accommodation to search or apply for a position, please visit our Accessibility Page for Contact Information.

Skills

  • Serve as escalation point for equipment service issues
  • Manage and support third-party service providers
  • Lead equipment upgrades and continuous improvement initiatives
  • Utilize diagnostic tools and technologies to improve service effectiveness
  • Guide and prioritize activities across technical support resources
  • Deliver hands-on problem solving and technical leadership

Compensation

  • To learn more visit the Compensation and Benefits page.

Company info

  • Why Join Us | DuPont Careers Cyrel® North American Equipment Service Manager Wilmington, DE (Hybrid - 4 days onsite) At DuPont, we work on things that matter - from clean water to advanced materials powering everyday technology.

This listing is sourced directly from DuPont's careers page and normalized into a canonical job model.