ResMed

ResMed

Senior AI Solutions Engineer

US Brightree Peachtree Corners (Corp Office) · Senior

Sponsorship not specifiedDetected 112 days ago
SalesforceCRMCustomer SupportCommunicationCritical Thinking

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odds of building a lasting career here

35Risky
Cap-exempt (no lottery)0
Sponsors this role72
Entry-level history0
PERM / green-card track0
Lottery odds40
Fits your clock70

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Employer immigration record

from this employer's Department of Labor filings

Files H-1B transfers

3 transfer filings in the last year, covering 3 workers. Median labor-condition decision: 7 days. An employer that already files transfers is one that can take over an existing H-1B.

Sourced from Department of Labor LCA, PERM and prevailing-wage disclosure data. Employer matching is by name, so figures may be split across an employer's legal entities. Absence of a filing means none appears in our copy of the data, not that none exists.

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About the role

  • This role will translate business needs into scalable AI solutions and enable the organization to work more efficiently, consistently and intelligently over time.
  • It's discovering a career that's challenging, supportive and inspiring.
  • We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates.

Responsibilities

  • Partner with support management to identify, prioritize, and execute automation opportunities
  • Identify and recommend automation opportunities across the customer support lifecycle
  • Configure, implement, and optimize AI-driven capabilities
  • Support testing, validation, and iteration of AI solutions to ensure reliability and effectiveness in production
  • Act as a hands-on operational SME, focused on improving how AI is applied within day-to-day support workflows
  • Recommend success metrics and continuously monitor performance of AI and optimize based on results
  • Create repeatable frameworks for evaluating and scaling new AI use cases
  • Monitor and optimize AI agent performance using analytics and QA tools to ensure accuracy, efficiency, and continuous improvement.
  • Partner with support management to execute against defined priorities and deliver solutions at scale
  • Document configurations, processes, and operational best practices of AI solutions to support scalability and consistency

Requirements

  • Hands-on experience with enterprise AI platforms such as Salesforce Agentforce, Data360, including configuration, optimization, and performance monitoring in a production environment
  • Strong understanding of system workflows, integrations, and data-driven decision making

This listing is sourced directly from ResMed's careers page and normalized into a canonical job model.